Senior Ict Helpdesk Analyst
vor 1 Monat
Support CDC team in broad, autonomous role Leading business with strong growth trajectory Work from both Melb CBD and Brooklyn Location About us:Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team.Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.About the role:Join CDC's growing Melbourne team in our newly created role for a Senior ICT Helpdesk Analyst. This role manages a broad range of technologies and liaises across multiple areas of the business to resolve incidents, solve problems, and fulfill requests for IT related assistance.The role is responsible for responding to IT requests via phone and email and is responsible for explaining solutions in technical and non-technical terms.Key Accountabilities: Server Administration (Windows): Manage Active Directory, Group Policy, file & print permissions, groups, and shares. PowerShell skills are a plus. Cloud Administration: Oversee Azure Active Directory, Microsoft 365 suite (Teams, SharePoint, Exchange Online, Intune, Windows Defender), and DNS services. Application Support: Provide support for Microsoft Office, Autodesk applications, Mobile Device Management (MDM - iOS), and other business applications. Computer Support: Maintain Windows 10/11 Pro, handle SOE deployment, and support laptops, desktops, and printers. Telecommunications: Possess a solid understanding of computer networking. AV / Conferencing Support: Offer audio-visual and conferencing support as needed. Documentation & Reporting: Prepare documentation and reports for management. Training & Mentorship: Train staff and customers on systems and applications, manage ICT assets, model CDC's values, and provide cultural and operational leadership. About you:What sets CDC apart is our rapid growth. If you're curious and eager to learn, this role could be a valuable stepping stone in your career. We are focused on enhancing our processes within this team and as we continue to grow, we expect the incumbent to grow with us, creating future opportunities for the right individuals.This role is ideal for someone with proven experience working at a senior level in a similar ICT Helpdesk role within a large, multi-layered organisation. We are seeking someone with an innate ability to build relationships, rapport and show proactive support to a very broad range of stakeholders. Proven ability to troubleshoot complex application and system issues Strong professional communication skills, both written and verbal Excellent customer service skills and responsiveness Team leadership skills with the ability to delegate tasks effectively (desirable) Experience in training and upskilling peers Serve as an escalation point between service desk analysts and the network engineer/system admin team Essential:Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.How to Apply:If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.
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Senior Ict Helpdesk Analyst
vor 1 Monat
Melbourne, Österreich Cdc Data Centres VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeSupport CDC team in broad, autonomous roleLeading business with strong growth trajectoryWork from both Melb CBD and Brooklyn LocationAbout us:Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities. Headquartered in...
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Senior Ict Helpdesk Analyst
vor 4 Wochen
Melbourne, Österreich At VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeAdd expected salary to your profile for insightsSupport CDC team in broad, autonomous roleLeading business with strong growth trajectoryWork from both Melb CBD and Brooklyn LocationAbout us:Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure,...
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Senior Ict Helpdesk Analyst
vor 4 Wochen
Melbourne, Österreich At VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeAdd expected salary to your profile for insightsSupport CDC team in broad, autonomous roleLeading business with strong growth trajectoryWork from both Melb CBD and Brooklyn LocationAbout us: Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure,...
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Senior Ict Helpdesk Analyst
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights Support CDC team in broad, autonomous role Leading business with strong growth trajectory Work from both Melb CBD and Brooklyn Location About us: Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure,...
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Melbourne, Österreich Tideri Jobbörse VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time Support CDC team in broad, autonomous role Leading business with strong growth trajectory Work from both Melb CBD and Brooklyn Location About us: Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.Headquartered...
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Business Analyst
vor 2 Monaten
Melbourne, Österreich Clearcompany VollzeitThis is an exciting opportunity for an experienced Senior Business Analyst to join a Government Department on a contract basis.What you will be doing: Lead and manage business requirements definition and decomposition activities within an agile ICT program/project environment.Lead and ensure requirements gathering, modeling and stakeholder management...
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Ict Administrator
Vor 3 Tagen
Melbourne, Österreich Clearcompany VollzeitOur purpose is to provide culturally safe and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities.Across our network of hostels (located all across Australia), dedicated AHL staff provide accommodation and meals for residents in a culturally safe and supportive environment.We have a...
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Ict Service Desk Team Leader
vor 3 Monaten
Melbourne, Österreich Family Doctor Pty Ltd VollzeitWe are seeking a highly skilled and efficient ICT Service Desk Team Leader to ensure timely support and issue resolution for our 100+ and growing group of medical and dental centres.Family Doctor is GP Owned and Operated network of practices operating in most states and territories across Australia.Our Support Office is located in Hawthorn East.This role has...
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Ict Service Desk Team Leader
vor 2 Monaten
Melbourne, Österreich Family Doctor Pty Ltd VollzeitWe are seeking a highly skilled and efficient ICT Service Desk Team Leader to ensure timely support and issue resolution for our 100+ and growing group of medical and dental centres.Family Doctor is GP Owned and Operated network of practices operating in most states and territories across Australia. Our Support Office is located in Hawthorn East. This role...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich Victoria VollzeitSenior IT Support Analyst Australia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria. ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich Victoria VollzeitSenior IT Support Analyst Australia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich Victoria VollzeitSenior IT Support Analyst Australia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich Victoria VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA:Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
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Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Calleo VollzeitClientOur client's purpose is to support Australians by efficiently delivering high-quality, accessible services on behalf of the government.RoleOur client is looking for a Systems Analyst Professional to design, create, evaluate, and document ICT solutions in new and existing ICT systems. You may propose modifications to the existing systems and processes...
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Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Calleo VollzeitClientOur client's purpose is to support Australians by efficiently delivering high-quality, accessible services on behalf of the government.RoleOur client is looking for a Systems Analyst Professional to design, create, evaluate, and document ICT solutions in new and existing ICT systems. You may propose modifications to the existing systems and processes...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich Victoria VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life?Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
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Ict Business Analyst
vor 1 Monat
Melbourne, Österreich 88 The Lot Pty Ltd Vollzeit'88 The lot' are seeking a skilled ICT Business Analyst to join our dynamic team.The successful candidate will play a pivotal role in bridging the gap between IT and the business.By understanding and analyzing business needs, you will contribute to the development and implementation of technology solutions that drive efficiency, productivity, and...
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Ict Business Analyst
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse Vollzeit'88 The lot' are seeking a skilled ICT Business Analyst to join our dynamic team.The successful candidate will play a pivotal role in bridging the gap between IT and the business.By understanding and analyzing business needs, you will contribute to the development and implementation of technology solutions that drive efficiency, productivity, and...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich Victoria VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA:Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life?Welcome to Museums Victoria (MV), where every day is a new chapter in the book of...
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Senior It Support Analyst
vor 1 Monat
Melbourne, Österreich pl VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA:Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
