Senior Store Manager
vor 4 Wochen
Number of Positions Available: 1
Start your career with The Salvation Army today
We are looking for compassionate people who share our mission and values.
If you have the passion and drive to commit yourself to a challenging and rewarding role, we invite you to review our current vacancies.
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the Role
We are seeking a values-driven and proactive Senior Store Manager for our Family Store located in Mackay, QLD.
This is a part-time / Fixed Max term position offering 20 hours a week.
This role is to provide leadership, mentoring, supervision, and support to the Mackay and Whitsunday Region Family Stores, in line with The Salvation Army (TSA) mission and values.
The role facilitates good management in all areas of each Family Store, including the development of mission emphases, an ethos of excellence in customer service, and a prominent level of efficiency in operations.
You will successfully
Support store operations.
Be the first point of reference in relation to escalation of complaints or grievances, consulting with HR Department as required and in line with TSA policies and procedures.
In liaison with Managers and relevant PR teams, create and implement effective marketing and sales campaigns to assist achieve sales targets, in line with TSA policies and procedures.
Regularly consult with Managers to ensure adequate and accurate pricing and display of goods, and the removal and disposal of inappropriate/old stock.
Ensure store workers are trained and following the correct handling of incoming and outgoing stock and rotation of stock with appropriate sales and promotions.
Support Managers to maintain effective pick-up and delivery system for all goods.
Provide leadership to ensure Managers accountability of the financial management of the stores, including money handling and banking as per The Salvation Army procedures.
Leadership and Mission Focus
Consult with Corps Officer/s and/or Corps Leadership Team and/or Divisional Retail Consultant to develop initiatives and strategies within the Family Stores to ensure active engagement of the Corps, as well as other TSA expressions.
Administration and Reporting
Regularly run and provide reports to the Corps Officers and/or Leadership Teams on stores outcomes as required.
Regularly review reports and scrutinise figures to ensure ongoing viability of stores to support the mission objectives.
You will have
Proven experience in retail management, ideally 5 years +.
Retail, Business management (or similar) qualifications are highly regarded but not essential (i.e.
a Certificate IV in Retail Management, Diploma in Business, or bachelor's degree in business or Retail Management).
Demonstrated people management skills with an emphasis on volunteers and the community.
Sound presentation and communication skills (both oral and written) to be able to interact and network positively with a variety of people.
Ability to prioritise tasks and manage time effectively.
Current valid Driver's Licence.
First aid certificate or willingness to obtain one.
A national police record check is required.
Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position.
Compulsory Code of Conduct, WHS and Bullying and Harassment training modules are completed and up to date.
Salary is in accordance with the General retail award – Level 8.
What we offer
Flexible working conditions.
Health, fitness and financial discounts / benefits.
Paid parental leave - 12 weeks.
Up to 8 weeks leave per year through our purchase leave scheme.
Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
Purpose driven career which has positive social and sustainable outcomes.
Employee Assistance Program - Independent confidential counselling service.
Opportunity for career development.
An inclusive culture of dedicated, passionate and professional team members.
Positively supporting and impacting the lives of others through your career contribution.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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