Everi Pty | Hospitality Coordinator
Vor 6 Tagen
The GIANTS are on an exciting journey both on and off the field.
With teams in the AFL, the AFL Women's League and Super Netball competitions, the GIANTS truly are a club like no other.
On field, the AFL team has quickly grown into one of the competition's most exciting teams with several players becoming household names across the country.
Likewise, the on-field achievements of our AFL Women's and GIANTS Netball teams are seeing the club connect with more fans and followers than ever before.
Off field, the club's exciting, innovative, and fresh brand is growing as it engages with members, fans, the community and key stakeholders across Western Sydney, Canberra and Nationally.
The GIANTS AFL and AFL Women's teams are based at the club's elite training and administration facility in Sydney Olympic Park, with GIANTS Netball based adjacent at Netball Central.
At the heart of our brand, there's a GIANT in all of us, is the belief that everyone is a GIANT and by living our values and commitments we will deliver on our purpose – To create a club like no other that delivers the best family entertainment, wins premierships and enriches the lives of people in Western Sydney, Canberra and broader communities.
Job Description Position Purpose
Reporting to the Business Development Executive within the Commercial Team, this role is solely responsible for delivering and executing all GIANTS Hospitality Functions across game days.
The role involves planning, overseeing, and implementing hospitality and event initiatives to ensure the highest levels of guest satisfaction and operational excellence.
Hospitality Coordinator Overview Reports to:
Business Development Executive Head of Partnerships and Sales Other Key Relationships:
Internal:
GIANTS Executive and Management team GIANTS commercial team GIANTS Employees from Consumer, Media, Community, Football, Facilities, and Finance All three playing groups: AFL and AFLW External:
Match Day and Event Suppliers Commercial Partners and Coterie Members Australian Football League AFL NSW/ ACT Community Partners Agency Third Parties Roles and Responsibilities
Corporate Hospitality: AFL/AFLW Program
Develop and manage 'end-to-end' hospitality plans that meet the requirements of internal and external stakeholders.
Oversee the execution of Corporate Hospitality spaces related projects, including linking Match Day themes into hospitality spaces, managing bump-in and bump-out processes, and hosting rooms during Match Day.
Maintain and build strong relationships with event vendors and partners.
Research industry best practices to develop a sound knowledge base of creative theming and activations for future functions.
Ensure compliance with WH&S standards and practices.
Operational Functions
Assist in event and hospitality preparation and readiness, including creating run sheets, briefing notes, and managing internal and external communications.
Manage guest lists, invites, and liaise with venues and suppliers.
Oversee talent sourcing and communication, staff roles and responsibilities, room theming, and event activations.
Handle budget oversight, manage RSVP and suite parking lists, and reconcile invoices.
Issue and manage ticketing.
Lead pre-communications for hospitality spaces.
Support to the Business Development Executive including directing calls and responding to email enquiries.
CRM & Database management – ensuring correct information is input in the CRM system, including accurate client data, account and product management.
Desired Skills and Experience Skills and Knowledge
Strong organisational and time management skills.
Excellent communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Sound understanding of event planning and hospitality management.
Experience with salesforce is ideal, but not essential.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Attention to detail and problem-solving skills.
Willingness to work weekends and after-hours as required.
A positive and proactive attitude.
Understanding of AFL is ideal, but not essential GIANTS Commitments & Values
Engage
- We entertain in all that we do
- We enrich ourselves and others by being open and accessible
- We communicate and collaborate.
Grow
- We will build our club and our people
- We strive for greatness
- We celebrate our wins.
Challenge
- We hold ourselves and others accountable to the highest standards
- We will innovate, create and lead
- We are resilient.
Respect
- We celebrate our diversity and promote inclusion
- We own our story to enhance our legacy
- We are authentic and act with integrity in all we do.
The GIANTS are proud to be an equal opportunity employer with a flexible and safe working environment.
We do not discriminate against any applicant because of race, colour, national origin, sex, gender, disability, religion, marital status, parental status, nor any other protected personal characteristic.
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