Spare Parts Interpreter
vor 1 Monat
Krueger Transport Equipment is a leading manufacturer of heavy-duty trailers for the Australian transport and logistics industry.
We are committed to increasing the profitability and productivity of our customers by providing innovative, high quality, reliable products and services that keep Australia moving.
We produce a comprehensive range of trailer solutions backed by company owned retail workshop operations in Melbourne, Sydney, Brisbane, and an expansive national dealer network.
As a family-owned business, we have a proud 45-year history of supporting Australia's leading transport companies.
About the role
We have an exciting opportunity and are seeking a motivated and experienced Spare Parts Interpreter & Driver to join our small team in Salisbury, QLD.
Reporting to the National Spare Parts Manager, the prime objective will be to assist the parts department with their spare parts needs and delivering exceptional service by ensuring parts are delivered on time.
Tasks & Responsibilities
Provide exceptional customer service to both internal and external customers.
Quotations with accurate cost.
Interpret suitability of parts as required according to the customers needs.
Discuss use, options, features and benefits of various Krueger parts, products, services and solutions.
Receive and complete telephone orders for parts, as well as customer sales.
Develop and maintain relationships with service department employees.
Investigate and solve parts department problems.
Estimate date of delivery to customer, based on knowledge of production and delivery schedules.
Work with internal customers to manage account activities.
Attend to the delivery requirements of the site.
About You
Previous experience in spare parts interpretation or a similar role.
Excellent communication and customer service skills.
A valid driver's license with a clean driving record.
A forklift license is desired.
High attention to detail and strong organizational skills.
We offer a Full Time position, training and development opportunities, referral payment opportunities up to $3,000 for selected roles, and a free, confidential, voluntary and professional Employee Assistance Program.
Keen to join our friendly, passionate team?
Don't delay, click apply.
You must have the right to live and work in this location to apply for this position.
Your application will include the following questions:
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
Which of the following forklift licenses do you have?
How many years' experience do you have as a Spare Parts Interpreter?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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