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vor 2 Wochen
Apply now Job no: 502071
Work type: Part time contract
Guest Services Host $27.23 per hour Part Time Fixed Term to February 2025 Wet 'n' Wild - Oxenford Gold Coast Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Topgolf, Sea World and Sea World Resort. Apply today to see what employment opportunities await and find your dream job at one of the most exciting tourist attractions on the Gold Coast
The opportunity:
You will participate in the day-to-day operation of the Guest Services Office at Movie World and Wet 'n' Wild Gold Coast by answering guest queries, resolving and following up complaints, and responding to and participating in emergency situations.
Your day to day: Previous experience in a similar role, with a professional attitude and exceptional level of customer service essentialOrganized individual with strong administrative skillsProven conflict resolution and complaint handling skillsAbility to use initiative to solve problems quickly and efficientlyAdvanced interpersonal skills both written and verbalTeam focus with a high level of confidentialityCash handling experience essentialMust be able to work on any day, including weekends, evening functions and school holidaysAbility to work across VRTP propertiesWhat you'll bring: Provide First Aid and CPR - essentialPrior experience in a similar front of house operational role would be an advantageTo always communicate professionally and effectively with guestsDemonstrated experience in dealing with guests with injuriesThe ability to navigate around the Accesso system an advantageDemonstrated ability dealing with guest complaints and resolution processPossess the ability to multitaskDisplay good communication and organizational skillsAbility to work in a small team environmentAdvertised: 05 Nov 2024 E. Australia Standard Time
Applications close: 12 Nov 2024 E. Australia Standard Time
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