Senior Client Executive
vor 4 Wochen
Senior Client Executive Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like Handling a range of account management, servicing, sales and administration responsibilitiesHandling high volume of online/offline enquiries via phone and emailsThe first point of resolution for customer queries regarding their insurance needs.First point of resolution for team members, client escalations and complaintsInvestigating and resolving complex queries over the phone and/or via email correspondence.Working towards achieving both your KPI's and driving your team's revenue, acquisition, and retention targets.Identifying new business and cross-selling opportunities as you interact with our clients.Multi-tasking whilst navigating a range of technologies.Partner with stakeholders and colleagues across the business to exceed client expectations.Work within company policy, adhered to our call handling guidelines, compliance, laws and regulations.Assisting with mentoring and training team membersAssisting with coordinating and facilitating product training for team and internal stakeholdersAssist and support Team Leader in upholding high team engagement How this opportunity is different
You will be onboarded and coached by a team of experienced professionals. You will be on a pathway to achieving excellence in sales and will access a range of programs to enhance your product and business knowledge. You will have multiple opportunities to develop your Aon IQ and broaden your knowledge of the business.
We are looking for an individual with a can-do attitude who enjoys collaborating closely with clients and has the drive to learn and grow in our company. You will be part of a fast-paced and varied Insurance Broking team who love to service our Entertainment clients and build relationships.
The right candidate will be provided with full training, ongoing support and guidance throughout their career at Aon.
Skills and experience that will lead to success 2 -3 years experience across the insurance industry, or at a financial services organisationSound understanding of Commercial Insurance across multiple lines, ideally in Professional Indemnity, Cyber and Business Insurance policiesTier 1 Compliance qualifiedResidential Strata Insurance experience preferredInterested in dealing with clients and customers and offering outstanding serviceManaging your workflow and proven success with prioritising workA team player who enjoys contributing ideas in a great team environmentAn all-rounder who thrives in a highly professional and fast-paced positionMotivated to grow, learn, and become an integral part of this teamExcellent verbal and written communication How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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