Aps6 Service Desk Team Leader

vor 2 Monaten


Canberra, Österreich Comcare (Australian Government) Vollzeit

The Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.Client Services team within TAIM provides a responsive and respectful frontline function for desktop and end user support within Comcare's ICT environment. This team provides guidance and assistance in the management of service requests, incidents and ICT asset management.The Client Services Team Leader will provide team leadership and technical guidance to the Service Desk function and ensure the delivery of responsive, reliable, and respectful ICT support and service to Comcare workers, within timeframes. The Team Leader will be responsible for managing a regionally dispersed team of Service Desk Analysts.Mandatory Qualifications/ExperienceStrong knowledge and understanding of the ITIL Framework with preference of having ITIL v4 qualification.Minimum 2 years in experience in an enterprise Information Technology environment.Specific ConditionsSome interstate travel is required, including overnight absences.Management of the after-hours on-call roster (where operational necessities dictate).Security ClearanceAbility to obtain and maintain a Baseline Security ClearanceHow to applyPlease review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).
#J-18808-Ljbffr



  • Canberra, Österreich Comcare (Australian Government) Vollzeit

    The Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.Client Services team within TAIM provides a responsive and respectful frontline function for desktop and end...


  • Canberra, Österreich Tideri Jobbörse Vollzeit

    The Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.Client Services team within TAIM provides a responsive and respectful frontline function for desktop and end...


  • Canberra, Österreich Datacom Vollzeit

    Only for Internal Applicants that are currently working on Service Desk Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.Come and develop a meaningful career and thrive in technology!We will support you in your new...


  • Canberra, Österreich Comcare (Australian Government) Vollzeit

    Comcare's Technology and Information Management (TAIM) team maintains the Information Communication and Technology infrastructure for the department, providing strategic leadership, governance, solutions, and advice for effective information management.The Cybersecurity & Assurance (C&A) unit within TAIM is responsible for all services related to Governance,...


  • Canberra, Österreich Tideri Jobbörse Vollzeit

    Comcare's Technology and Information Management (TAIM) team maintains the Information Communication and Technology infrastructure for the department, providing strategic leadership, governance, solutions, and advice for effective information management.The Cybersecurity & Assurance (C&A) unit within TAIM is responsible for all services related to Governance,...


  • Canberra, Österreich Datacom Vollzeit

    Only for Internal Applicants that are currently working on Service DeskOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.Come and develop a meaningful career and thrive in technology!We will support you in your new...

  • Aps6 Accounts Payable

    vor 4 Wochen


    Canberra, Österreich Chandler Macleod Vollzeit

    APS6 Accounts Payable - Team Leader What's in it for you? ASAP start (pending onboarding clearance) 9 month non-going Full time hours Monday to Friday Hybrid working Salary starting from $95,102 + 15.4% superannuation Centrally located Ideal candidate characteristics Have experience in supervising a team, have strong communication, collaboration and...

  • Aps6 Accounts Payable

    vor 1 Monat


    Canberra, Österreich Chandler Macleod Vollzeit

    APS6 Accounts Payable - Team LeaderWhat's in it for you? ASAP start (pending onboarding clearance)9 month non-goingFull time hours Monday to FridayHybrid workingSalary starting from $95,102 + 15.4% superannuationCentrally locatedIdeal candidate characteristics Have experience in supervising a team, have strong communication, collaboration and interpersonal...

  • Aps6 Accounts Payable

    vor 1 Monat


    Canberra, Österreich Chandler Macleod Vollzeit

    APS6 Accounts Payable - Team LeaderWhat's in it for you? ASAP start (pending onboarding clearance)9 month non-goingFull time hours Monday to FridayHybrid workingSalary starting from $95,102 + 15.4% superannuationCentrally locatedIdeal candidate characteristics Have experience in supervising a team, have strong communication, collaboration and interpersonal...

  • Aps6 Accounts Payable

    vor 4 Wochen


    Canberra, Österreich Chandler Macleod Vollzeit

    APS6 Accounts Payable - Team LeaderWhat's in it for you?ASAP start (pending onboarding clearance)9 month non-goingFull time hours Monday to FridayHybrid workingSalary starting from $95,102 + 15.4% superannuationCentrally locatedIdeal candidate characteristicsHave experience in supervising a team, have strong communication, collaboration and interpersonal...

  • Aps6 Accounts Payable

    vor 1 Monat


    Canberra, Österreich Chandler Macleod Vollzeit

    APS6 Accounts Payable - Team LeaderWhat's in it for you?ASAP start (pending onboarding clearance)9 month non-goingFull time hours Monday to FridayHybrid workingSalary starting from $95,102 + 15.4% superannuationCentrally locatedIdeal candidate characteristicsHave experience in supervising a team, have strong communication, collaboration and interpersonal...

  • Aps6 Accounts Payable

    vor 1 Monat


    Canberra, Österreich Chandler Macleod Vollzeit

    APS6 Accounts Payable - Team LeaderWhat's in it for you? ASAP start (pending onboarding clearance)9 month non-goingFull time hours Monday to FridayHybrid workingSalary starting from $95,102 + 15.4% superannuationCentrally locatedIdeal candidate characteristics Have experience in supervising a team, have strong communication, collaboration and interpersonal...


  • Canberra, Österreich Tideri Jobbörse Vollzeit

    APS6 Accounts Payable - Team Leader What's in it for you?ASAP start (pending onboarding clearance) 9 month non-going Full time hours Monday to Friday Hybrid working Salary starting from $95,102 + 15.4% superannuation Centrally located Ideal candidate characteristics Have experience in supervising a team, have strong communication, collaboration and...

  • Aps6 Records Manager

    vor 1 Monat


    Canberra, Österreich Australian National Audit Office Vollzeit

    Full time Salary: $97,692 to $112,284 plus 15.4% superannuationWe are looking for a self-driven, motivated individual to join the Records Management Team.As an APS6 Records Manager in the Records Management Unit (RMU), under the broad supervision and guidance of the Director, Information Management & Data Governance, you will:Lead the management of the RMU...

  • Aps6 Records Manager

    vor 4 Wochen


    Canberra, Österreich Tideri Jobbörse Vollzeit

    Full time Salary: $97,692 to $112,284 plus 15.4% superannuation We are looking for a self-driven, motivated individual to join the Records Management Team.As an APS6 Records Manager in the Records Management Unit (RMU), under the broad supervision and guidance of the Director, Information Management & Data Governance, you will: Lead the management of the RMU...

  • Service Desk Agent

    vor 1 Monat


    Canberra, Österreich Datacom Vollzeit

    Our Why Datacom works with organisations and communities across New Zealand and Australia to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) At Datacom we're committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give...

  • Service Desk Analyst

    vor 2 Monaten


    Canberra, Österreich Unisys Vollzeit

    • 1st Level telephone and other media contact support.• Strive for a high level of first contact resolution.• Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.• Accurately document calls and incidents.• Manage time and workload...


  • Canberra, Österreich Tideri Jobbörse Vollzeit

    Seeking an APS6 S26 Transfer in Procurement?Join a Federal Government Department Seeking a Procurement Specialist for permanent transfer at level.Your new company The Procurement and Contracts team ensures transparent, accountable procurements and value for money.We collaborate with internal and external stakeholders, providing clear procurement and contract...

  • Service Desk Analyst

    vor 1 Monat


    Canberra, Österreich Cyos Solutions Vollzeit

    Application closing date: Tuesday, 19 November 2024 • 11:59pm, Canberra time (in Canberra) Estimated start date: Monday, 13 January 2025 Location of work: ACT Working arrangements: It is the AEC's preference that this role be performed from the AEC's Office Length of contract: ASAP until 30 June 2025 Contract extensions: 1x 12 months Security clearance:...

  • Aps6 Records Manager

    vor 4 Wochen


    Canberra, Österreich Acendre Vollzeit

    Careers at Australian National Audit Office (ANAO)The opportunityWe are looking for a self-driven, motivated individual to join the Records Management Team.As an APS6 Records Manager in the Records Management Unit (RMU), under the broad supervision and guidance of the Director, Information Management & Data Governance, you will:Lead the management of the RMU...