Service Technician

**Service Technician - People Access**

Cutting-edge solutions, a dynamic and progressive work environment, versatile opportunities - this is the world of SKIDATA. Join our strong, international team and design the future of access solutions with your ideas and your know-how.

training and development

flexible working hours

world-wide careers

**Service Technician - People Access**:
**YOUR TASKS**:
Do you like to analyse and solve technical problems? Do you enjoy exchanging ideas with others? Then you've come to the right place and will support our Global Technical Support Team with second-level support for People Access / Event topics.

As a contact person within the Global Technical Support Team, you will support our departments at headquarters, our 27 subsidiaries, joint ventures and partners. Your tasks include supporting the installation of technical customer solutions, finding solutions to problems and conducting technical training.

Through your expertise and customer-focused perspective, you will ensure a high level of support, including on-site when necessary. As part of Global Technical Support, you will help to live internal standards and processes (e.g. Knowledge Base, Operational Level Agreement, On-Call). Furthermore, you continuously improve your knowledge and experience.

**YOUR PROFILE**:

- A completed technical education (HTL)
- First work experience in technical support is an advantage
- You have experience with or would like to grow into one of the following topics: IT/Cloud architectures (MS Server, Hosted Services, Web Services), DBMS (SQL Server)
- Experience with operation and maintenance of access devices (boards, firmware, LINUX)
- Knowledge of network infrastructure
- Experience with virtualisation technologies such as VMWare and Hyper-V an advantage
- Team player and hands-on mentality
- Willingness to travel (up to 10 %)
- High level of self-motivation and willingness to learn
- Interest in and openness to new technologies and methods
- German and English language skills, written and spoken, at B2 level

**YOUR FUTURE**:

- International environment
- Valuable practical experience
- Freedom that motivates
- Traction of a market leader
- Good training and development opportunities for your future with SKIDATA
- Voluntary social benefits

**Your Place of work**:
Groedig/Salzburg (HQ)

The minimum salary corresponds to the classification according to the general trade collective agreement (employment group D, professional year according to individual experience).