Internship in Partner Success Management

CheckYeti is an **ambitious growth company** with an international team dedicated to **creating unforgettable nature and outdoor experiences for our customers.** ️**

We are looking for **enthusiastic students or recent graduates** with a passion for outdoor activities, who are excited to **join our international team in Vienna**, become part of our Business Development team and help us** **onboard new CheckYeti partners and take care of their account management**

**HOW WE WORK AT CHECKYETI**

We** interact directly and collaborate closely with people across the company**, from the founders to the different teams (Content and Marketing, Sales & Operations, Product). Our warm working environment makes everybody feel **welcomed, included and appreciated**, independently of their position or seniority.

As part of the Business Development team, in the role of a Partner Success Management Intern, you get the chance to quickly** take ownership of and shape the relationship with our partners / activity providers** from the very beginning.

**WHAT YOU WILL DO IN THIS ROLE**

After extensive onboarding and coaching sessions with the team leads, you will take on the following responsibilities:

- **Point of Contact**: You serve as the primary CheckYeti contact person for our activity providers, ensuring smooth communication and promptly addressing any queries or issues.
- **Information Collection**: You gather and structure key information about new activity providers (via phone and in written form) to enable our SEO & Content Team to add them to the CheckYeti platform. ️
- **Account Management**: You advise activity providers about the requirements and best practices for thriving on CheckYeti, helping them optimize their profiles and offers.
- **Document Collection**: You manage the collection and verification of KYC (Know Your Customer) documents from activity providers to facilitate successful and secure payments.
- **Relationship Management**:You develop and maintain strong relationships with partners to ensure their long-term success and satisfaction with CheckYeti's services.

**WHO WE ARE LOOKING FOR**
- **Multilingual**:You have excellent verbal and written communication skills (C1) in both English and one of our core languages - French, German, or Italian - proficiency in additional languages (e.g. Nordic languages) is a plus.
- **Attentive to details**:You have meticulous attention to detail to ensure accurate information collection and documentation.
- **Proactive**: You're driven to learn and develop your skills continuously.
- **Organized**:You have strong organizational and multitasking abilities to manage multiple providers and tasks efficiently.
- **Team Oriented**:You have a hands-on mentality, enjoy taking on new challenges, making things happen and working towards common goals together with your team.
- **Innovative**: You show great interest in using new tools and technologies, and feel confident bringing new ideas forward.
- **Experienced**:Previous experience in account management, client relationship management, or customer success is a plus.

**WHAT WE OFFER**
- **Dynamic Team**:Work with skilled, international colleagues who share a passion and clear vision for our fast-growing start-up.
- **Role Development**:Leverage the opportunity to shape and develop this role, contributing innovative ideas and strategies to enhance provider success and operational efficiency.
- **Personal development**:An exciting role in our Business Development team, including on-the-job coaching, training sessions, feedback and a top team culture & exciting start-up atmosphere.
- **Modern Workplace**:Enjoy working in an open-space office in the heart of Vienna (next to the State Opera).
- **Team Events**: Participate in regular team events such as skiing, laser tag, beach volleyball, foosball tournaments, game nights, and pub quizzes.
- **Career Growth**:Potential long-term stay post-internship with a role suited to your passion and skills.
- **Competitive Internship Salary**:Earn a monthly gross salary of €1,700 gross per month + potential performance bonus for excellent work (up to €170 per month paid at the end of the internship).

**5-8 months internship starting in September** - alternative dates can be discussed on a case-to-case basis - and the **possibility of full-time employment** at the end of the internship period.

If you're excited about shaping the future of holiday experiences and want to thrive in a fast-paced, entrepreneurial setting,** we'd love to hear from you**

**Join us on our journey to become the number one booking platform for outdoor activities