Product Manager

Welcome to Nuki. A place where our employees have priority, where this week’s ideas develop into next week’s new features, where decisions are made quickly, and where mistakes are used as an opportunity for further development. Innovation is more than just a trend; it is part of our DNA. We build on it, because if we have the choice between comfortable and exciting, we always choose the latter.

As a Product Manager (f/m/d) - Shop Applications you will play an active role in the continuous development of our D2C shop and tools and processes accompanying it to ensure the most convenient, intuitive, and scalable shopping experience for our customers. You will continuously coordinate with the product managers and product owners regarding technical frameworks and feasibility while always keeping an eye on the overall product roadmap. You will act as an interface to our Marketing and Sales department to align on the business strategy and the shop content. In this role, you will get the chance to contribute to the continuous development of our online customer journey and thus actively shape the future of Nuki.

**Your Role**:

- You are responsible for the operational and strategic product management of our international D2C shop, its tools and the ecommerce processes accompanying it by aligning with the relevant stakeholders
- You ensure continuous improvement by actively involving the voice of the customer and working data-driven to derive actions for our customer needs
- By working closely with product managers, product owners and the development team, you create concepts and validate them through proof of concepts / MVPs and/or A/B tests to further refine the customer experience
- You create and maintain our product documentation in close coordination with the relevant business units and product managers

**Job Requirements**:

- You are familiar with data-driven ecommerce processes and tools to identify potential performance and usability bottlenecks and know how to address them from a technical perspective
- The customer’s view and the checkout funnel are your home ground and you live and breathe the opportunities that customer feedback and data gives you in order to improve your product and its surrounding processes and workflows
- You are familiar with WooCommerce or a similar ecommerce platform and understand the challenges dealing with an increasing number of visitors for an internal shop and know how to constantly improve on them
- You communicate clearly and effectively and have a structured, self-dependent and solution-oriented way of working with a hands-on mentality
- Ideally, you have knowledge and understanding of consumer business and (smart home) technologies

**Why Us**:

- Strong growth, well-financed company
- The opportunity to contribute your ideas to actively shape the future of Nuki
- Continuous training opportunities in the office and outside at conferences, seminars or by paid specialist literature
- 26 paid, free days (25 vacation days, additionally you will be given the 24th and 31st of December as a day off) and flexible time management
- Mobility benefit: when using public transport or garage parking
- Free breakfast once a week plus high-quality coffee and tea, organic juices, fruit and vegetables as much as you want and anytime
- Support of ongoing childcare costs
- Free yoga classes in the office during working hours
- Regular team events (e.g. 2-day summer event or annual dumpling challenge)

**About Us**:
Welcome home. We at Nuki are breaking new ground and are working on a completely keyless future. As one of the fastest growing companies in Austria, we offer high-quality products, a dynamic team of 100 employees and more than 200,000 satisfied customers. We are pioneers in the Smart Home sector and are looking for people like you who are not satisfied with the status quo and are willing to take on responsibility quickly. We look forward to getting to know you