F&b Manager

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us

THE ROLE

The Food & Beverage Manager is responsible for managing the daily operations of our Starbucks location: employee performance management, inventory controls, optimizing profits and providing exceptional guest experiences.

ESSENTIAL DUTIES AND RESPONSIBILITES

- Supervise and coordinate activities of the food and beverage outlets staff to ensure that all guests receive prompt and courteous service
- Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
- Maintain an accurate and up-to-date plan of outlet staffing needs - Prepare schedules and ensure that the restaurant is staffed for all shifts
- Responsible for ensuring consistent high quality of food preparation and service
- Inventory Management to include: daily, weekly and monthly inventory tracking and working directly with the purchasing manager for supply requisition and delivery schedules
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
- Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Completes accurate accident reports promptly in the event that a guest of employee is injured
- Oversee Café Supervisors
- Keeps Director of F&B and F&B Director informed promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action
- Attend weekly operations meetings as needed
- Complete other duties as assigned by Management.

SUPERVISORY RESPONSIBILITES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

- College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
- Have a minimum of 3 years of hospitality experience in a fine dining restaurant
- Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
- Able to organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary
- Ability to read, speak and write English language in order to interact with staff and guests, additional language skills would be a distinct advantage and ben