Assistant Warehouse Manager

In a nutshell:
Join Toyota Logistics Services Austria in Bruck an der Leitha as an **Assistant Warehouse Manager**. Support daily logistics operations, ensure safety and quality, lead process improvements, and help develop a high-performing team in a dynamic, multicultural environment driving sustainable mobility across Central Europe.

Company Information:
We are one of the world's leading automotive manufacturers and have been constantly working to develop innovative, high-quality products for over 85 years. Fuel cell cars, electric vehicles and mobility services tailored to the future are just a few of the ground-breaking solutions - and proof that anything is possible.

Based in Brussels, Belgium, with 2,700 employees from more than 60 nationalities, Toyota Motor Europe (TME) is responsible for the marketing of all Toyota and Lexus vehicles, spare parts and accessories.

Out of our local depot, Toyota Logistics Services Austria, based in Bruck an der Leitha, we are serving not only towards all Toyota and Lexus dealers of Austria, but also towards Romania, Hungary and Adria.In order to strengthen our team in Austria, we are looking for a committed and motivated Specialist for Customer Support and Traffic & Customs.

Your team and your responsibilities:
Organisation, control and monitoring of all logistics processes in order to guarantee supply of dealers with parts and accessories at the right time, in the right quantity and in the right quality in line with requirements and taking into account the TPS concept with highest possible safety level. Allow the dealer to provide a seamless service to our customer.

**Main KPIs**
- Safety KPI‘s (Accident rate, incident reporting, safety patrols,)
- Quality KPI’s (Warehouse denials, non-shipped lines, shortages, miss-picks, damages,)
- Operational KPI’s (Supply service rate, warehouse efficiency,)
- Compliance: ISO14001, SOX, local legislation,
- Motivation KPI’s (Attendance, employee survey score,)

**Your responsibilities**

Health & Safety
- Create and foster safety culture: Safety always first, zero tolerance related to safety,

lead by example and ensure Stop-Call-Wait culture
- Create a zero-risk operations environment through proactive risk management
- Health & Safety assessments: Daily safety patrols, regular risk related discussion with staff
- Safety reporting: Local & legal governance reporting, Yokoten safety issues, accident & incident reporting
- Analyse safety issues, uncover root causes and define countermeasures to avoid re-occurring incidents / accidents
- Promote and implement best practises
- Continuous improvement of operation, focussing on ergonomically aspects
- Maximize separation of men & machine and machine & machine

Quality
- Deliver ‘best in class’ quality to dealers
- Ensure high quality standards up to the dealers, including forwarder activities
- Define root-causes and implement countermeasures to improve quality
- Foster customer first environment and adjust operation if needed
- Define quality KPI’s and priorities for kaizen, for example sorting errors, warehouse denials, non-shipped lines, damages, ability factors, productivity indicators;
- Report & follow up quality results on daily, monthly, yearly base

Operations Management
- Deliver ‘best in class’ operations by using Toyota Way tools: LDC approach, FMDS,

standardisation, SOP creation and follow-up OJD, QCC;
- Control and monitoring of all incoming / outgoing goods / transfers / transfers according
to standardized procedures and defined priorities
- Follow-up operational KPI’s, face challenging targets and assures that objectives are met
- Planning of resources: Weekly and daily workload, manpower & equipment planning
- Monitor operational KPI’s (efficiency, equipment, material, etc.)
- Initiation and ensuring the implementation of material flow concepts, internal operation,
transport systems and storage techniques to achieve optimal productivity
- Gemba management, warehouse process management
- Create smooth operations through in & outbound flow control & planning (Heijunka)
- Irregularity management
- Visualise process, Yamazumi, M&I flow, Standard Operation Procedures
- Analysis of deviations and initiation of adequate measures in compliance with all internal and external guidelines and laws (e.g. working laws, safety regulations, environmental rules, workplace design).
- Storage capacity monitoring & irregularity control
- Translate + communicate local storage issues with depot manager
- Implement and follow-up local warehouse kaizen plan
- Encourage, follow up & guidance of depot kaizen activities

HRD & People Management
- Daily HR Management according to Toyota Way
- Set up & monitor local versatility/skill matrix & create development plan for all associates to reach multi-skill level
- Identify development needs warehouse associates
- Ensure clear and structure Toyota Way competencies appraisal within Warehouse Member
- Organise/facilitate training plan for o