Solutions Architect(P3)

Solutions Architect(P3) - (2024/0675 (249756))

Organization: MTIT-Management Solutions Unit

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2024-12-30, 2:37:23 AM

Closing Date: 2025-01-20, 4:59:00 PM

Duration in Months: 36

Contract Type: Fixed Term - Regular

Probation Period: 1 Year

Full Competitive Recruitment: Yes

Organizational Setting

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices. The Business Solutions Section provides information systems development and support services to IAEA programme areas and to the IAEA as a whole. The Management Solutions Unit (MSU), which is part of MTIT's Business Solutions Section (MTIT/BSS), provides business IT solutions to meet IAEA-wide management requirements. The MSU is led by a Unit Head, who reports to the Head of the Business Solutions section.

Main Purpose

Role

The Solutions Architect plays several roles in the Section:

- Solutions architect, liaising with internal clients to understand their needs, define challenges, and devise appropriate solutions.
- Solutions designer, defining sustainable software solutions consisting of off-the-shelf, platform-based and custom-developed software as well as integrations.
- Software engineer, implementing, maintaining, and supporting software solutions, and performing other technical tasks as leader or member of a project/product team.
- Project manager, initiating, planning, executing, and controlling agreed work.
- Technical specialist, taking part in other activities required by MTIT, such as quality assurance, continuous process improvement, and providing software development expertise across the organization.

Functions / Key Results Expected
- Determines client and business needs/challenges, and defines user and system requirements based on the needs analysis.
- Plans, designs and implements (changes to) software solutions via in-house development, outsourced development, and/or procurement of off-the-shelf/SaaS software.
- Leads software projects and applies effective project management skills to ensure outputs are delivered within agreed budget and schedule, and meet expected quality levels.
- Takes responsibility for deployment, operation, troubleshooting, maintenance and support of new and existing software systems.
- Provides advice and guidance on software development across the organization.

Competencies and Expertise

**Core Competencies**(Competency Framework)

**Name**

**Definition**
- Communication
- Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
- Achieving Results
- Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.
- Teamwork
- Actively contributes to achieving team results. Supports team decisions.
- Planning and Organizing
- Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

**Functional Competencies**

**Name**

**Definition**
- Client orientation
- Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.
- Commitment to continuous process improvement
- Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.
- Technical/scientific credibility
- Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

**Required Expertise**

**Function**

**Name**

**Expertise Description**
- Information Technology
- Information Security
- Strong knowledge of secure coding techniques and information security.
- Information Technology
- Software Development
- Experience in software architecture, design and development using Microsoft-based software technologies as well as common JavaScript frameworks.
- Information Techn