Assistant Store Manager

JOB DETAILS
We are seeking a dedicated and enthusiastic Assistant Store Manager to assist in supporting to lead our vibrant team in our PRADA Vienna Store. As the Assistant Store Manager, you will be a pivotal force in upholding our brand's essence, ensuring that every customer interaction reflects our steadfast commitment to luxury, style, and innovation.
At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele. Our brand represents a fusion of tradition and modernity, and our Assistant Store Managers play a pivotal role in promoting brand loyalty to customers, representing the company to guarantee the quantitative and qualitative assigned objectives.
RESPONSIBILITIES
BUSINESS
- To be constantly up to date regarding fashion trends, monitor competitors and communicate the information to the Sales Staff.
- Reflect the corporate image in terms of standing and ensure that the Staff is also aligned.
- Give commercial suggestions to SM.
- Support the Store Manager in guaranteeing excellent customer welcome and service and in maintaining the qualitative standards required by the brand.

CUSTOMER
- Promote customer loyalty.
- Foster a client-centric mindset by developing and maintaining solid Client relationships.

TEAM
- Support the Store Manager in promoting an entrepreneurial and team spirit using effective communication and ensuring efficient organization.
- Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
- Ensure professional growth and training of the staff by sharing development plans with the Store Manager.

RETAIL
- Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensure synergy and cooperation between front and back office.
- Ensure that the Store image and product care are in line with corporate standards and secure that the Staff is responsible and committed to maintain these standards.

KNOWLEDGE AND SKILLS
- At least 6 years experience in selling luxury/high qualitative product
- A business or Retail Management degree is a plus
- At least 3 years leadership experience and proven track record to lead teams through KPIs
- Passionate and knowledgeable about our product ranges
- Customer service excellence as a priority
- Confident, enthusiastic, and positive attitude
- Highly organized, detail-oriented and problem solving mindset
- Fluent in spoken German and English

WHY PRADA
At PRADA, we offer more than just a job - we provide a platform for you to flourish and make a mark in the dynamic world of luxury retail. PRADA embodies a place where passion meets fashion, and together, we will shape the future of luxury fashion and retail.
Here are just a few reasons why joining our team is a step toward a fulfilling and successful career:

- Competitive salary commensurate with experience.
- Attractive employee discounts on PRADA Group Brands.
- Welcoming teams with a can-do attitude and a passion for driving ideas forward.
- Store located in the heart of Vienna.
- 25 Days Annual Vacation (in a full-time role)
- Opportunities for professional development through language and training courses.

We offer an interesting gross salary for the position of Assistant Store Manager, which is above the minimum rate of 4.005,00 (framework collective agreement for retail employees)