Inside Sales Representative

**Company Overview**

Aurorium is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include household products, coatings & adhesives, energy & electronics, healthcare, food & beverages, agriculture, transportation, and paper & packaging. A Responsible Care® company, Aurorium follows the highest regulatory standards across all manufacturing facilities. The company’s global integrated supply chain offers the customer product consistency, easy access, supply security and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control and safety.

**Job Summary**:
Reporting to the Inside Sales Manager, the Inside Sales Representative will be responsible for managing and growing the Inside Sales territory in EMEA. This involves managing a set of small to medium size accounts, calling on dormant accounts and coordinating all first-line prospection across all industries that aurorium serves.

**Responsibilities**:
**Role Specific Responsibilities**:

- Consistently deliver on monthly and quarterly AOP (Annual Operating Plan) targets of volume, revenue, and profitability.
- Manage a territory of Inside Sales accounts, building customer relationships through regular, documented contact.
- On an ongoing basis, coordinate orders, obtain forecasts, optimize pricing (value) and demonstrate customer-centricity through the deft and coordinated handling of any customer concerns: technical, logistics, quality, regulatory.
- Together with Inside Sales colleagues, prospect and qualify all incoming web enquiries within 24 hours, and coordinate lead generation at all trade shows attended.
- Maintain an active and robust project pipeline.
- Manage selected distributors, engaging them on joint sales campaigns.
- Champion value-based sales and marketing system.
- Perform “Voice of Customer” activities to gather unmet needs at accounts and potential new growth areas. Work with marketing to feed these needs into the New Product Introduction development process.
- Drive customer interactions across the organization.
- Actively participate in continuous improvement of processes and problem solving.
- Take responsibility for own learning and development, and coach others to continuous improvement, sharing best practices.

**Compliance**:

- Complies with company Health, Safety and Environmental policies, procedures, and arrangements
- Reports all Health, Safety and Environmental accidents, incidents, and near misses promptly
- Acts in a safe and responsible manner at all times

**Problem Solving and Innovation**:

- Active participation in continuous improvement activities
- Participates in problem-solving
- Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
- Assists in the training, mentoring, and assessment of other team members

**Qualifications/Desired Skills**:
**Education and Qualifications**:

- University level degree is required. Chemistry or other related field is preferred.

**Experience**:

- 3-5 years’ experience within a sale (preferred) or related role at a specialty chemicals company.
- Proven track record (3-5 years) of developing sales plans and following up on the execution to achieve growth goals.
- Successful experience using a CRM to facilitate growth, communication and customer experience as well as competence with SAP.
- Ability to travel within Europe (10 %).

**Knowledge, Skills, and Abilities**:

- Excellent organizational skills and work ethic.
- Strong hunting skills.
- Bias for action and results oriented, with the ability to develop effective working relationships with external and internal customers to get the job done.
- Demonstrated communication skills, understanding customer needs and effectively translating them.
- Teachable, with a passion for continuous improvement.
- Strong analytical capabilities including competence with MS Excel, Word and PowerPoint.
- Embodies the core values of Aurorium:

- credible: keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
- outcome-oriented: adheres to an unparalleled standard of excellence in everything they do, to deliver results with real impact
- driven: passionate about delivering authentic, world-class experiences that engage customers and inspire greatness
- empowered accountability: empowered to achieve common goals and accountable for delivering performances and results that exceed standards

**Aurorium offers competitive total compensation packages, including benefits such as medical, dental, vision, life, 401(k), disability insurance, fle