Head of Sales

**We help the world run better**

**Head of Sales (f/m/d) Customer Experience Market Unit Austria**

**YOUR FUTURE ROLE**
The SAP Customer Experience (CX) Sales Team is looking for a Head of Sales (f/m/d) to lead one of the CX Sales Teams.

Responsibilities include also the following:

- Strong people management and leadership responsibility
- You are responsible to create a Vision and surroundings to attract, hold and motivate the CX Team members to commit to the CX Team. Leading by example and developing your sales team is key.

**EXPECTATIONS AND TASKS**
- Participates in recruiting, Performance Management, 1 to 1 training, and coaching of theteam members. Drives the general professional development and career development of the agents within the team.
- Manages the sales pipeline in a proactive manner to ensure attainment of the individual and group contributions to the established goals.
- Participates in regular business review meetings or forecast calls
- Provides feedback to Field Management on engagement level with Solution Sales Team
- Assesses the overall performance of the team with respect to the goals/KPIs and its own revenue target
- Works with marketing and field sales management to understand and implement initiatives with Solution Sales requirements.
- Drives and coordinates with field management team to develop pipeline, revenue, and demand management
- Provides feedback on initiatives executed to enable continuous program improvement.
**Additional Information**
As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.

**YOUR PROFILE**
Collaborative style and ability to work in a networked organization with virtual teams.
- Proven track record of capturing and growing customer and market share in a profitable manner.
- Management presence, excellent communication and presentation skills.
- Business fluency in German and Englisch both (written and spoken) is a must.
- Experience in People Management.
- Minimum 7+ years of Experience in (direct) Sales roles with a proven track record.

**ABOUT THE LINE OF BUSINESS**
SAP CX is an end2end Line of Business (LoB), where all relevant Roles and Responsibilities for positioning, selling and sustaining the CX Business for SAP are capsuled.
SAP Customer Experience as such - is consolidating our Solutions, helping customers to deliver a flawless Customer Journey and Customer Experience (Marketing incl. Emarsys, Sales Cloud, Service Cloud, CPQ, CDC, CDP and eCommerce).

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 337519 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid