Omnichannel Private Client Advisor

Vor 2 Tagen

Wien, Österreich Louis Vuitton Vollzeit

**Poste**:
As an Omnichannel Private Client Advisor, you will be an ambassador and a human touch for our digital clients who have no store attachment, with a double objective:

- Offer a memorable omnichannel experience by providing the highest level of client care
- Upsell & sell across the brand (silhouette and high-end focus)

Your daily focus will be to elevate client experience and recruit new high potentials by building loyal and long-term relationships in a personalized way

In order to efficiently spot and develop clients you will be provided with innovative tools allowing you to analyze client behavior and proactively engage with them.

This role is located in Vienna, Austria and reports to the Store Director. You will have to work closely with the 3 Louis Vuitton Austrian Store Teams (Vienna, Salzburg and Kitzbühel) as well as with the Client Development team in the Head Office.

KEY TASKS:

- Review a weekly list of clients spotted through the tools (Web navigation analysis, back in stock requests, high end purchasers), assess their potential and decide who to engage with
- Become a private advisor to those clients, advise them across the brand whether digitally, virtually or in person (stores or events)
- Maximize online sales via pro-active selling and identification of opportunities
- Build long-term relationships and create personalized action plans across all channels
- Partner with other stores, client services and HO regional Client Development team to participate in local activities (client bridges, store events )
- Be an ambassador for the brand and showcase an active, genuine passion and strong enthusiasm

**Profil**:

- Ease in creating close relationships distantly
- Strong clienteling & commercial/business development mindset
- Excellent luxury selling behaviour & communication skills
- Client and Service oriented
- Autonomous & proactive
- Computer savvy
- Excellent written and verbal skills
- Analytical thinking
- Fluent in German & English

RÉFÉRENCE : LVM15968

  • Omnichannel Private Client Advisor

    Vor 2 Tagen

    Wien, Österreich Louis Vuitton Malletier Vollzeit

    As an **Omnichannel Private Client Advisor**, you will be an ambassador and a human touch for our digital clients who have no store attachment, with a double objective: - Offer a memorable omnichannel experience by providing the highest level of client care - Upsell & sell across the brand (silhouette and high-end focus) Your daily focus will be to elevate...

  • Omnichannel-Expert:in im Exklusivvertrieb

    vor 4 Wochen

    Wien, Österreich UNIQA Insurance Group AG Vollzeit

    Omnichannel-Expert:in im Exklusivvertrieb Flexible Arbeitszeiten Home Office Öffentlich gut erreichbar Überblick UNIQA sucht eine Person als Omnichannel-Expert:in im Exklusivvertrieb. Du arbeitest an Omnichannel-Strategien und bist die Schnittstelle zwischen Vertrieb, IT und Digital-Team. Du brauchst mindestens 5 Jahre Erfahrung im Vertriebs- oder...

  • Sales Advisor

    vor 1 Woche

    Wien, Wien, Österreich BOGGI MILANO Vollzeit € 35.000 - € 55.000 pro Jahr

    AtBOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client.For us, every sale is an encounter, every client a story.Entering a boutique means experiencing contemporary elegance.RoleAs aSales Advisor, you will be a true Brand Ambassador: welcoming each client with care, understanding their...

  • Client Advisor, Vienna

    vor 1 Woche

    Wien, Österreich Maison Valentino Vollzeit

    **Location**: Vienna, Austria ID: 7094 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino...

  • Sales Advisor

    vor 1 Woche

    Wien, Wien, Österreich Boggi Milano Vollzeit € 30.000 - € 50.000 pro Jahr

    Job description Who we areAt BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client. For us, every sale is an encounter, every client a story.Entering a boutique means experiencing contemporary elegance.RoleAs a Sales Advisor, you will be a true Brand Ambassador: welcoming each client...

  • Client Advisor

    vor 1 Woche

    Wien, Österreich Louis Vuitton Malletier Vollzeit

    In unserem Store in Wien besetzen wir zum nächstmöglichen Zeitpunkt folgende Position **CLIENT ADVISOR (M/W)** **Ihre Aufgaben** - Beratung und Betreuung unserer anspruchsvollen nationalen und internationalen Kunden - Verkauf des gesamten Sortiments von Louis Vuitton und Stilberatung - Aufbau und Pflege von Kundenbeziehungen - Mitwirkung bei...

  • Client Advisor

    vor 2 Wochen

    Wien, Österreich Burberry Vollzeit

    **Client Advisor - Vienna**: - Department: RETAIL OFFLINE - City: Vienna - Location: AT **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since...

  • Client Advisor

    Vor 2 Tagen

    Wien, Wien, Österreich FERRAGAMO Vollzeit

    OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY - A BRAND MADE OF PEOPLESalvatore Ferragamo S.p.A. is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and...

  • Client Advisor in Teilzeit

    vor 1 Woche

    Wien, Österreich Closed GmbH Vollzeit

    Wir sind Closed, eine internationale Modemarke mit europäischen Wurzeln und langer Familientradition. 1978 von französischen Modedesigner: innen als Denim-Label in Italien gegründet, steht unser Unternehmen für hochwertiges Design und kompromisslose Qualität. Mit viel Sorgfalt und Liebe zum Detail kreieren wir Kollektionen, die umweltschonend und zu...

  • Client Advisor

    vor 1 Woche

    Wien, Österreich Burberry Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...