Inside Sales Manager

**Company Description**
At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a **global leader in semiconductor technology**. Our cutting-edge **mask writers power the world's most advanced chip manufacturing**, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.

This role plays a key part in keeping our sales operations running smoothly. By supporting the team with day-to-day coordination, handling customer inquiries, and managing essential documents like quotes and contracts, you help create a seamless experience for both our customers and our internal teams. Your work ensures that sales can focus on what they do best - building relationships and driving growth - while everything behind the scenes stays organized and on track.
- Preparation of sales meetings with existing and potential customers
- Assistance in the preparation of customer visits, trade shows, and customer events
- Handling of customer inquiries, including coordination with internal departments and external partners
- Administrative sales support incl. document management, offer preparation, order confirmations, T&Cs, SOWs, NDAs, invoicing, and service agreements
- Support in drafting customer contracts by reviewing contracts and coordinating internally, followed by ongoing communication with the customer (preparation of term sheets, development of decision-making foundations)
- Maintenance of customer portals serving as the first point of contact for departments such as logistics and accounting
- Completion of customer questionnaires by coordinating the response to customer questionnaires across involved IMS departments and timely submission of completed questionnaires to the customer
- Further improve internal sales processes: Coordinating product and service specifications with internal teams and suppliers, followed by continuous communication with the customer
- Preparation of management presentations and reports

**Qualifications**
- Bachelor’s Degree in a relevant technical field (e.g., Engineering, Mechanical Design), or in Business Administration with a strong technical focus
- Minimum 5+ years as sales operations or related role
- Proven experience in independently managing the full sales cycle
- Strong expertise in using CRM systems and sales tools, with a demonstrated ability to maintain accurate customer data, manage sales forecasts, and analyze performance metrics to drive business growth
- Proven track record in supporting complex B2B sales processes
- Background in contract negotiation and legal documentation, including drafting NDAs, Statements of Work (SOWs), and service agreements
- Technical interest in our unique product
- Customer-Centric Mindset: Focused on understanding customer needs, delivering personalized service, and ensuring a positive experience throughout the entire sales journey
- Ability to clearly communicate with both internal teams and external customers
- Strong Organizational & Time Management Skills
- Ability to analyze sales data and customer feedback to identify trends, challenges, and opportunities

**Additional Information**

What you can look forward to:

- **
Career & Development**: Exciting opportunities to grow professionally and personally - in an international environment
- ** Team Culture**:Dynamic, collegial and open to new ideas - together we are writing the future
- ** Health & well-being**: Company doctor and psychologist - support for your health
- ** Flexibility**: Flexible working hours and the option to work from home
- ** Bonus program**: All employees benefit from our success - together we achieve more
- ** Job bike**: Environmentally friendly commuting and staying fit - with us you can lease your bike at a reasonable price
- ** Events & team building**:Summer party, business run, cool team events - we celebrate our successes together
- ** Employee discounts**: From car washes to wellness days - benefit from many discounts
- ** Catering**: Subsidized canteen, fresh fruit and drinks right in the office
- ** Mobility**: Shuttle bus for a comfortable journey, free parking spaces, e-charging stations for cars and motorcycles, bicycle parking spaces with e-bike charging station

With us you will receive an attractive annual gross salary from 84.000,-** €** (plus bonus, KV Metallgewerbe). Depending on your experience, this can also be higher.