Account Manager

Vor 7 Tagen

Wien, Österreich Global Bet Vollzeit

We are looking for a passionate, proactive Account Manager with strong people skills to join our team.

**What you will do**:

- Build and manage close relationships with the allocated customers
- Carry overall responsibility for setting and meeting/exceeding revenue targets for your customer portfolio
- Gain a full understanding of the customer’s needs and provide appropriate solutions
- Assisting several departments with the onboarding process
- Communicate and ensure full customer understanding of the product roadmap
- Provide management information to the wider organization - including updates on customer plans, revenue updates, live issues
- Working with the relevant service divisions, address and ensure resolution of customer issues/complaints in a timely manner and in accordance with set processes
- Ensure roll out of functionality, both internal and external, is delivered on time
- Regular reports to internal and external stakeholders - from SLA management reports to project updates
- Conduct Quarterly Reviews along with key heads of department (internal & external)
- Deliver client revenues in line with company forecasts
- Up-sell new products to existing clients and work with them to broaden their product footprint wherever possible

**What you will need**:

- At least 1 year B2B Account Management experience within the iGaming industry
- Experience supporting client accounts and a proven track record in growing an existing portfolio and in achieving and exceeding established revenue targets
- A record of developing strong working relationships with executives, peers and associates
- Excellent English communication skills
- Strong analytical skills

**What we offer**:
We offer the chance of a versatile, demanding position in a dynamic family company with a startup mentality, in which you will receive an independent area of responsibility and a high level of appreciation for your professional competence.

We also offer our employees the following benefits:

- Flexible working hours (including home office)
- Company and team events
- Central office space with great transport links
- Free fruit, coffee and drinks
- Ongoing training and further education
- An energetic atmosphere and opportunity to grow within and with the company

**Who are we?**:
Vienna

GlobalBet is the biggest independent B2B provider for virtual sports solutions, offering the most realistic and reliable virtual sports product to the industry.

We create and develop new game experiences for millions of players worldwide by bringing together experienced people that combine creativity, innovation, and passion.

For our location in Vienna, we are looking for a passionate, proactive Account Manager with strong people skills to join our team.

This is a career, not a job, the only ceilings you have here are self-imposed. We realize it takes outstanding people to make excellent games, we offer great benefits packages and a culture that values creativity and individuality.

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