Senior Product UX Designer

**Company Description**:
**User Experience | Research | Product Design | Technology | Complexity**
- Do you love to solve complex design problems? Are you excited about building extraordinary customer journeys? Are you looking for teammates who appreciate open communication and face challenges together?_

Dynatrace is a global leader in **Software Intelligence** —** **because the world needs software to work perfectly Our innovative SaaS product helps customers get self-driving IT. Due to our high-quality standards and cutting-edge technologies we are proud to serve companies like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others

As an experienced **Product Experience Designer,** you will join a global team of about 30 designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States.

Working in close collaboration with product managers, software engineers, and other designers, you will focus on improving the end-to-end UX of our **Applications & Microservices solution** (which is a key part of our software intelligence platform and has recurrently been a Gartner Magic Quadrant APM leader).

Our solution empowers various kinds of **development and operation teams in easily monitoring & analyzing the performance of their managed cloud-native apps**. With that they can for example optimize their systems and technical infrastructures, track their apps' health and success, reduce downtime, troubleshoot issues more effectively, and much more.

Your role
- Own and iteratively improve the product UX of end-to-end journeys for specific target audiences within our Applications & Microservices solution.
- Be as hands-on as needed to clearly visualize, prototype, test, and measure design solutions — _e.g. with information architecture, user flows, wireframes, mockups... but also surveys, user testing, usability heuristics, user-centered metrics, etc._
- Plan and perform all needed research (on users and the competitive landscape), building insights from both qualitative & quantitative data in order to inform your proposed designs.
- Act as a customer advocate while continuously partnering with product managers, experience leads, engineers, and other design practitioners.

**Qualifications**:

- You have at least 5 years of experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems — definitely not just websites or campaigns. Even better if matured working also on B2B Enterprise software.
- You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. Most preferably at a software product company.
- You are fully comfortable working on business+technical+human challenges from start to end — _e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products & features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship._
- You boost strong communication and cross-functional collaboration skills, in English.

**Additional Information**:
You will love this job, if...
- You can drive projects with a great sense of ownership, autonomy, collaboration, proactivity, and optimism.
- You thrive and deeply enjoy working with multidisciplinary teams, and are at comfort with ambiguity.
- You are comfortable with collaborating with geographically dispersed teams.
- You are keen to continuously improve your skills and grow within your craft.

A cover letter would also be highly appreciated.
**Join us now**
- Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 50,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience._Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.