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Team Lead

vor 2 Wochen

Wien, Österreich Grassfish Marketing Technologies GmbH Vollzeit

Grassfish is a digital In-store company.
Our mission is to deliver extraordinary customer experiences every day in physical retail spaces. We have a strong commitment to improving the shopping experiences for customers worldwide. By starting with a deep understanding of our clients’ businesses, goals, and desired outcomes, we design exceptional customer experiences based on their needs, helping them to stand out and gain a competitive advantage. These experiences are powered by our best-in-class In-store experience management platform, which is used by top brands such as BMW, Porsche, O2 Telefónica, Commerzbank, Lufthansa, J.Lindeberg, SPAR, and Samsonite.
Grassfish is part of the Vertiseit Group, listed on Nasdaq First North Growth Market in Sweden, and consists of over 120 talented colleagues, primarily based in our main offices in Varberg, Sweden (HQ), and Vienna, Austria (65 colleagues).
Tasks
- Project Management: Leading projects using agile practices and prioritising tasks within the Squad team.
- Stakeholder Liaison: Acting as the interface between stakeholders, including communication with other teams and reporting to management. You will also support Jessica, our Head of Consulting DACH, in client meetings and collaborate with her and other Squad Leads globally to continuously improve consulting processes.
- Concept Development: Developing innovative concepts and solutions for brands across various industries, with a clear focus on fostering long-term customer loyalty and driving digital transformation, particularly in the Digital-in-Store domain.
- Support and Consultancy: Collaborating with the team to solve complex challenges, implementing product visions, and driving ongoing projects forward. You enjoy proactively advising the sales team within the squad budget framework and supporting them in developing customer-centric strategies.
- Optimisation and Improvement: Enhancing workflows and refining existing processes.
- Team Leadership and Coaching: Leading your committed "Cool Mice" team, fostering a culture of innovation and collaboration. You take responsibility for resource planning, the continuous development, and motivation of your team members, and ensuring they can perform at their best.
- Budget Responsibility: Preparing project estimates, managing cost allocations, and providing proactive guidance to ensure projects stay on budget.

**Requirements**:
At Grassfish, we believe in growing and exploring new depths. We seek a curious individual who is eager to innovate, not afraid to speak to a client and join our journey to become the global leader in Digital In-store solutions.
- You have several years of professional working experience within project management in product marketing, marketing, retail or user experience management in a fast-paced, global company.
- If you already worked for a SaaS firm, that would be huge plus.
- Familiarity with digital transformation processes and experience in Digital-in-Store solutions is highly desirable.
- A passion for understanding customer needs and challenges in detail, combined with strong technical expertise to deliver tailored solutions.
- Ýou have already demonstrated success in leading and motivating diverse teams, fostering a culture of innovation and collaboration or want to start leading a team and have the necessary theoretical background knowledge.
- You are well-versed in using your excellent interpersonal and communication skills, with the ability to liaise effectively between stakeholders.
- You are confident to have strong organisational and time-management skills, possessing the ability to manage multiple projects simultaneously.
- Fluency in English and German (both written and spoken) is essential

**Benefits**:

- An office filled with passionate and friendly team members who collaborate to achieve success, with the option of 2 days of home office per week
- Discounts on various products and services to help you save on personal purchases
- A flexible benefits package, including options such as an annual public transport pass, a contribution to the “Klimaticket”, or Sodexo restaurant or grocery vouchers
- A well-stocked kitchen with complimentary snacks, including coffee, tea, fresh fruit, nuts, crisps, soft drinks, juices, and seasonal treats
- An annual personal budget of €500 for professional development and learning
- Weekly on-site massages to help you unwind
- Ergonomic workstations with height-adjustable desks to ensure comfort and well-being
- Regular company events to foster team spirit and celebrate our achievements
- Access to an external hotline for mental well-being support
- External hotline for your mental wellbeing
- Opportunities for internal career progression within the company in 5 different countries

Your line manager
- Moved from the USA to London to explore the vast currents in Workplace Experience and Operations Management, particularly in the seas of Big Tech, FinTech, and Real Estate.
- Last year, she