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engagement they will contribute to the overall success of the business
**Senior Field Applications Specialist (M/F/d) Cell Culture**
**Field-based role in Germany or Austria**
This is a field-based role which will involve regular travel (on average, 2 to 3 days per week) to meet customers across the territory. When not travelling, they will work from home. We are considering applicants based anywhere in Germany or Austria providing they are within commuting distance of an international airport.
Would you like to develop your career with a global organization which prioritizes career development, allowing you to achieve your best - both personally and professionally?
**Key Responsibilities Include**:
- Supporting the sales process for BioProduction cell culture media and cell line products and services partnering with the local sales team
- Establishing relationship with target customers by building technical credibility and engaging in technical dialogue
- Handling customer queries/complaints in a timely and professional manner
- Giving feedback on technical challenges and their respective solutions and sharing expertise & knowledge amongst the team
- Representing BioProduction services, products and overall value proposition in Scientific Forums by attending and actively participating in technical conferences and local customer seminars
- Performing implementation programs to ensure that the solution reaches maximum capacity efficiently at customer lab within a satisfactory time
- Maintaining up to date technical expertise on products and industry trends
- Collaborating closely with Global Cell Culture team to contribute to quality strategies, product development or strategic business development activities and quality or operational documentation
- Writing technical reports following customer interactions and keep constant track of customers projects
- Becoming a strong internal voice of customers and their advocate
**Keys to Success**:
Education
- Bachelors or higher degree in a related field (Biology, Microbiology, Biochemistry, Biotechnology, Bioprocess/Chemical Engineering). Masters or PhD is preferred
Experience
- Commercial awareness and being able to work in line with the goals of a matrixed commercial organization
- Previous experience of the biopharmaceutical industry and/or GMP manufacturing, process scale up and optimization is advantageous
- Validated experience in media and upstream process development
Knowledge, skills and abilities
- Fluency in English and German. Other languages are beneficial
- Knowledge about cell line development is advantageous
- Understanding and practice with commonly used bioreactors and control systems to be able to optimize and troubleshoot bioreactor parameters
- Excellent communication and presentation skills with ability to present technical content to small and large audiences
- Self-motivated with the ability to work independently
- Willingness to travel 50% of the time
- Full, clean driving license
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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