Solution Sales Representative IBM Sw/cloud

Vor 7 Tagen

Wien, Österreich Tech Data Corporation Vollzeit

**Job Purpose**:
Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities

Key account management for defined set of mid sized partner across the Tech Data portfolio; incentivized based on total portfolio

**Responsibilities**:

- Maximizes call potential and outcomes using a number of different sources to gain information on customer
- Generate new business opportunities by planning outbound calls to customers
- Have a conversation with customer around a solution/product area
- Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements
- Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment
- Builds excellent customer relationships through proactive engagement
- Develops partner relationship (incl. account planning, cross-selling etc.)
- Provide, sell and negotiate product information, pricing, special offers and promotions
- Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls
- Sell the benefits of using Tech Data and the Company value proposition
- Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required
- Engages in active inside selling and “intelligent project fishing”. Manages customer backorder along specialist knowledge
- Generate and own a pipeline of deals in Tech Data’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
- Provide accurate and timely quotations to customers
- Ensure Tech Data maintains service levels agreements with customers
- Manage customer backorder expectations and reporting
- Proactively develop relationships with key internal and external contacts
- Ensure CRM system is well maintained and provides correct customer information

**Knowledge Skills and Experience**:

- 3+ years of relevant professional experience in sales
- Very good product knowledge
- Excellent sales skills and a proven track record
- Numerate with good attention to detail
- Excellent telephone manner
- Priority management and planning skills
- Strive to achieve set targets
- Understands Sales Process
- Effective Communication Skills
- Very good relationship building
- Working knowledge of Microsoft Word, Excel, Outlook
- A knowledge of product set would be desirable but not essential
- IT industry knowledge would be desirable but not essential
- Fluent spoken and written knowledge of English

For legal matters we state that the minimum wage for this position is 60.000,00€ gross per year. However, depending on your qualification a higher salary is obviously very likely.

LI-RS1

**Cultural Competency Requirements**:

- Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

**Join our team to connect the world with the power of technology**:

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