Aktuelle Jobs im Zusammenhang mit Csm - Customer Success Manager - German / English - Wien - Sendinblue
-
Customer Success Manager
Vor 5 Tagen
Wien, Wien, Österreich Valutico Vollzeit € 30.000 - € 45.000 pro JahrCompany Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis.Experience: Mid-LevelAvailability: Full-timeJob Function: Customer Success ManagerLocation: Remote or Hybrid in ViennaSalary:...
-
Specialized Customer Success Manager
vor 1 Woche
Wien, Österreich SAP Vollzeit**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Senior Customer Success Manager
vor 2 Wochen
Wien, Österreich Splunk VollzeitThe Splunk **Senior** **Customer Success Manager (CSM)** takes a pivotal role with our customers and is the beating heart of our company’s #1 priority - Customer Success. He/she guides Splunk customers in their journey to discover the full value of their machine data and to support the real-time decision making that today's businesses demands. CSMs are...
-
Customer Success Account Manager
Vor 5 Tagen
Wien, Österreich Microsoft VollzeitWe are looking for a senior (ideally +10 years) Customer Success Account Manager with a proofen track record and solid network at big industry customers, able to develop/consult/steer big infrastructure projects. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop,...
-
Junior Customer Success Manager
Vor 5 Tagen
Wien, Österreich Interactive Paper VollzeitAre you interested in shaping the progress of a rapidly growing scale-up-company from Austria? Interactive Paper is a leading company in the field of innovative marketing technologies. With our unique solutions, we are revolutionizing the way brands reach and engage their target audiences. Our mission is to make marketing interactive, sustainable, and...
-
Customer Success Manager- Strategic Account
vor 2 Wochen
Wien, Österreich Dynatrace Vollzeit**Company Description**: Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer Success Team! :) Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 2,200...
-
Customer Success Manager
Vor 7 Tagen
Wien, Österreich Prewave GmbH Vollzeit(M/F/d) full-time Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management? At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional...
-
Customer Success Manager
vor 1 Woche
Wien, Österreich Taskworld Vollzeit**Customer Success Manager** **About Taskworld** Taskworld is a top-rated online collaboration and task/project management software. It’s used by thousands of companies worldwide, including industry leaders like Allianz, SK Telecom, Accor, and Intersport. We are growing quickly with a diverse team of 60-70 employees spread worldwide. **Role...
-
Graduate Customer Success Manager
Vor 7 Tagen
Wien, Wien, Österreich Canonical - Jobs Vollzeit € 45.000 - € 70.000 pro JahrThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...
-
Enterprise Customer Success Manager
Vor 7 Tagen
Wien, Wien, Österreich Canonical - Jobs Vollzeit € 60.000 - € 120.000 pro JahrThe role of an Enterprise Customer Success Manager at CanonicalCustomer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...
Csm - Customer Success Manager - German / English
vor 2 Wochen
We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto.
Sendinblue’s revenue through traffic, leads, and sales by implementing an effective sales strategy and maintaining good rapport with our clients.
**As a Customer Success Manager, you will**:
- Set your clients up for success: establish critical goals/KPIs and help to achieve them
- Be Sendinblue’s expert and proactively monitor your client's KPIs to drive adoption & value and in order to prevent the churn
- Collaborate closely with all departments on a day-to-day basis to help your customers to reach their objectives
- Contribute to your customer’s marketing strategy and roadmap by developing and maintaining a strategic trusted advisor relationship with them
- Be the voice of the customer to the SIB Product team
- Drive regular cadence with customers to report on KPIs, share results & actionable items with cross-functional stakeholders
- Identify and manage development and growth opportunities within the portfolio
- Participate in the team’s effort to build a global Success framework for Sendinblue
**What will contribute to your success**:
- you have a Customer-centric focus
- at least 2 years of relevant work experience in CSM or Digital Marketing
- Strong ability to understand, manage and drive customers' needs and marketing strategy
- Proven track record of sustained target achievement
- Excellent presentation and communication skills in **German and English (C1 / C2)**:
- Ability to drive issue resolution and work in collaboration with all departments (sales, product, care, finance, etc.)
- Proactive, autonomous, and efficient
- you are Data-driven and a Team Player
**What we offer you**:
- Hybrid/full remote work options
- Sendinblue shared ownership plan
- MyClubs membership
- Learning & professional development opportunities
- Language courses with Babbel
- Meal plan
- Referral program
- Budget to support your workspace at home
- Working with an international team in Vienna
Keywords: home office, work from home, Quereinsteiger, Kundenservice, Kundensupport, Kundenbetreuer, remote, Kundenbetreuung, Support, customer service, account manager, sales manager
Timeline and details of the hiring process will be shared by the TA team during the first call.
Sendinblue values work-life balance and offers flexible working hours and remote work. The majority of our teams will be working mostly remote and others will follow a hybrid model depending upon the nature of the job. This policy is based on a mutual understanding between Head of, Managers and Team Members.
