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Technical Account Manager
vor 2 Wochen
**ABOUT THE ORGANIZATION**
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
**THE ROLE**
Join our team as Technical Account Manager. In this role you will play a key role in supporting our customers in all technical matters and driving technical growth in a dynamic industry environment. Your main responsibilities and tasks will include:
- Identify, drive and prioritize technical growth opportunities and business potentials in collaboration with Sales and Key Account Management
- Ensure sales and profitability targets are met through close collaboration with key stakeholders, both regionally and globally
- Initiate and implement market and customer-focused projects to support day-to-day business activities
- Manage customer complaints and non-conformities, handling customer-specific specifications and material selection
- Contribute to product portfolio management and manage new product development and improvement projects
- Gather competitive and market intelligence, benchmarking against competitors and reporting market trends
- Develop internal technical expertise through training and manage lab work, ensuring compliance with health & safety regulations
**YOUR PROFILE**
- Degree in a technical or science-based field (e.g. Chemistry or Chemical Engineering)
- Proven experience in business acumen and managing complex global teams
- Ability to direct a lab team across multiple locations
- Excellent English skills (written and spoken), additional languages are an advantage
- Strong project management, networking and presentation skills
- Analytical, customer-oriented with an entrepreneurial mindset and collaborative team spirit
**ADDITIONAL INFORMATION**
- Position can be filled anywhere in EMEA
- Increased travel activity within EMEA, frequently to Ludwigshafen (Germany), where the lab is located
**EQUAL EMPLOYMENT OPPORTUNITY**
It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.
