Quality Assurance Expert

Quality Assurance Expert

Let's be unstoppable together

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

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What will you be doing?

The Quality Control Manager is key to for the continuous improvement and stable client deliveries in the EMEA region. By supporting on standardized ways of working across countries, consistent high-quality outputs can be secured for our manufacturer and retailer clients from the FMCG (Fast Moving Consumer Goods) industry.

Job Responsibilities

• Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.
• Verify and test changes to existing deliveries before client release.
• Work closely with internal stakeholders from the EMEA countries, as well as with partners from offshore and onshore teams for the end-to-end value stream.
• Participate in daily and weekly meetings to organize the work within the team.
• Collaborate actively with Operations and Technology departments to resolve process gaps and reduce process defects.
• Maintain and update Standard Operation Procedures and guidelines by staying up to date with digital transformation.
• Devising ways to improve the production process to ensure higher-quality outputs.
• Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them.
• Identify any deviations from quality standards and close the gaps.
• Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.

Requirements

• University Degree preferably in Business Administration, Quality Management or related subject
• 1-3 years of work experience in relevant field
• Excellent English communication skills both verbal and written – Technical writing skills is advantageous
• Analytical & Numerical skills
• MS Office skills, especially Excel
• Ability to facilitate virtual meetings in a multi-cultural environment
• Attention to detail
• Project Management skills are advantageous to lead improvement initiatives and implement changes

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Athens, Greece

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