Seasonal Operations Internship

Are you passionate about the outdoors and ready to make an impact at a fast-growing travel tech startup?

checkyeti is looking for an enthusiastic, German-speaking Operations Intern

to join our team and help deliver outstanding service to our customers (B2C) and partners (B2B).

HOW WE WORK AT CHECKYETI

At checkyeti,
collaboration is key

. We work closely with different teams across the company, from Sales and Business Development to Content, Marketing, and Product.
Our warm and welcoming working environment ensures everyone feels included, valued, and empowered to contribute, regardless of role or seniority.

Within the Operations Team, we are the frontline for our outdoor activity customers and partners, delivering exceptional service to create unforgettable experiences.

WHAT YOU WILL DO

After completing a comprehensive onboarding,
you will join our German-speaking team

and become a key part of our vibrant, supportive Operations Team.

Operational Support:

• Manage and monitor bookings

in the DACH market.
- Take ownership of and resolve cases

efficiently from start to finish, providing daily support to both customers and providers to ensure a smooth booking experience.
- Communicate with customers and providers

across various
channels

(especially email and WhatsApp), always representing checkyeti with professionalism and warmth.
- Build strong relationships with our international providers and customers.
- Train and assist providers in using our back office and self-service tools to manage their bookings.

Technical Support:

• Bring our 'AI with a human soul' approach to life

by providing empathetic and intelligent support to customers and providers.
- Monitor and manage our different AI tools

(such as customer chatbots, automated support systems) to ensure they deliver accurate and helpful responses.
- Identify and report AI errors or improvement opportunities to optimize and enhance the user experience.
- Help test new platform features and AI updates, providing valuable feedback from an operational perspective.
- Assist both customers and providers with basic technical issues (e.g., login support, navigation, booking management).

WHO WE ARE LOOKING FOR

• You
  work accurately

while maintaining a
high pace.
- You have
strong communication and time-management skills

.
- You are
tech-savvy

, comfortable using laptops, communication tools, and basic online platforms.
- You are
fluent (C1) in German and English

– additional fluency in Italian, Dutch, French, Spanish would be a great plus, but not a must.
- You are a team player, eager to learn and open to giving and receiving feedback.
- You are flexible, solution-oriented, and enthusiastic about new challenges.
- You are
available to work on weekends and public holidays

, according to your shift schedule.
- You are passionate about outdoor sports and/or the travel industry, or the tech industry.
- Previous experience in tourism, service, or start-ups is a strong advantage.

Whether you are a current student, a recent graduate (in Management, Hospitality, Tourism, Communication, Business Administration, Economics, etc.), or an exceptional talent from a different field, we encourage you to apply.

WHAT WE OFFER

A Strong Start and Ongoing Support:

• Hands-on onboarding with different senior team members, including the Head of Operations.
• Immediate responsibility from day one with regular feedback to support your development.
• Must-knows, tips & tricks to help you settle in Vienna.

A Dynamic and Inspiring Workplace:

• Insight into the operations of a fast-growing travel tech company.
• An international, diverse young team based in a vibrant office in the heart of Vienna, right next to the Opera, including a terrace with a BBQ
• Access to cutting-edge AI tools to boost productivity and learning.

Perks & Benefits:

• €1,100 gross per month + potential performance bonus

(up to €110/month). This is based on a
26-hour work week

, structured over 4 days.
- Lunch vouchers for shifts on weekends and public holidays.
- 15% checkyeti discount to book and enjoy exciting activities like skiing, snowboarding, boat tours, surfing, scuba diving, paragliding, and more
- Exciting team events and fun social activities throughout the year.
- Fresh fruits, a barista coffee machine, and cold beverages available daily in the office.

INTERNSHIP PERIOD

December 1st, 2025 – February 28th, 2026.

We can accommodate a start date as late as December 15th, or discuss alternative dates depending on candidate availability.

Please note:

In the world of travel, our busiest times are when people are celebrating

To ensure our customers have a seamless experience,
this role includes scheduled work on weekends and major public holidays, based on a shift plan you will receive in advance.

JOIN US

Be part of our journey to becoming Europe's number one platform for booking outdoor activities

We look forward to meeting you

At checkyeti, we are proud to evaluate all candidates based on their skills and potential, regardless of age, gender identity, ethnicity, sexual orientation, disability, or religion.