Senior Product Manager, Custody

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go

Your mission

As a hands-on Senior Product Manager for our Custody business at Bitpanda you will drive innovation in custody solutions, ensuring seamless integration with Bitpanda's ecosystem. Champion user-centric design and risk management strategies to safeguard and enhance the trust of our clients.

What you'll do

• Take full ownership of the Custody product, overseeing its entire lifecycle from ideation to launch and beyond, fanatical about security whilst optimising performance and scalability.
• Define both short-term and long-term product strategies, aligning them with the overall company vision and objectives, and adapting to evolving market dynamics.
• Collaborate with cross-functional teams including legal, compliance, sales, marketing, treasury and tax to shape the product roadmap, ensuring it addresses the needs of various stakeholders and supports business growth.
• Responsible for managing stakeholders and directing customer interactions, ensuring their needs and feedback are effectively communicated and prioritised in product development processes.
• Conduct thorough analysis of the custody business landscape, including market trends, competitor offerings, and regulatory requirements, to inform product decisions and drive competitive advantage.

Who you are

• You have 5+ years experience in a corporate fintech environment, with hands on Crypto experience from within a custody, treasury, banking or related financial services product team.
• You understand how a banking sales cycle works - (lead times etc)
• You can define different customer segments and categorise them based on their specific needs and requirements with a track record to execute a product strategy, designing and owning a product development process.
• You have a collaborative and influential communication style, and are skilled at stakeholder management with a commercial mindset.
• Demonstrated experience or a keen interest in security-focused product development will be valuable.

What's in it for you

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped  by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually
• Bitpanda swag to keep you living the brand.
• Comprehensive onsite onboarding program at our Vienna HQ.

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).