Customer Fulfillment Manager

Vor 5 Tagen

Jenbach, Tirol, Österreich Innio Vollzeit € 64.000 - € 80.000 pro Jahr

Description


At INNIO we offer you:       

  • An innovative and international working environment
  • Home Office & flexible working time model (depending on position and role)
  • Health We Care Program - including company sport activities
  • Moving cost support for new employees in accordance with policy
  • Good connections to public transport - station in direct proximity 
  • Transportation cost support in accordance with policy
  • One of the best canteens in the area with healthy and various meals 
  • Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities 

Your Responsibilities:

  • Lead, train, and develop fulfillment team members
  • Oversee order processing, packaging, and shipping to ensure timely and accurate fulfillment
  • Manage warehouse operations, including inventory control, receiving, and storage
  • Develop and implement fulfillment strategies to improve efficiency and customer satisfaction
  • Manage relationships with suppliers, carriers, and internal teams to ensure timely delivery of goods
  • Coordinate with Project Management, Requisition Engineering, Global Supply Chain, external packager and customer teams to ensure smooth material flow
  • Monitor KPIs related to fulfillment accuracy, speed, and cost
  • Oversee the storage, handling, and distribution of materials at packager location and at final installation site
  • Resolve issues related to order discrepancies, delays, or inventory shortages
  • Resolve issues related to transportation, inventory, or delivery delays
  • Ensure compliance with safety, quality, and company standards

Your Profile:

  • Bachelor / Master Degree in Engineering (mechanical/electrical from HTL), commercial education or supply chain management, logistics, business administration
  • Experience in fulfillment, warehouse, or supply chain management
  • Strong organizational and problem-solving skills
  • Proficiency in warehouse management systems (WMS) and ERP software
  • Excellent communication and leadership abilities
  • Fluency in English

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.  

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