Deputy Resident Manager

Vor 5 Tagen

Wien W, Österreich Milestone Operations Vollzeit € 30.000 - € 50.000 pro Jahr
Ready for your next MILESTONE?

As a Deputy Resident Manager, you support the daily operations of our student residence and ensure an exceptional living experience for our residents. You coordinate front-office tasks, handle resident inquiries, oversee facility standards, and support community-building activities. Working closely with the Residence Manager, you help ensure smooth processes, high service quality, and a welcoming environment that students can call home.

Your Responsibilities:

  • Put residents first: Build a great student community, support them with their daily needs, and keep satisfaction high through events and quick, friendly assistance.
  • Support growth: Assist with sales and marketing activities, stay on top of market trends, and help us spot new opportunities.
  • Keep operations running smoothly: Support financial, operational, and data protection compliance to ensure everything runs reliably and professionally.
  • Stay organized: Maintain clear, accurate documentation and help deliver timely operational and financial reports.
  • Champion quality: Help implement and improve SOPs/LOPs, collaborate with facility management and contractors, and support new property openings.
  • Be a trusted partner: Work closely with the team, live our values, and step in for the Resident Manager when needed.
Your profile

What we are looking for:

  • Completed commercial training or comparable qualification; experience in the social or administrative field is an advantage.
  • Good organisational skills and ability to work independently.
  • Strong communication skills, empathy and enjoyment of working with students.
  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Reliability, discretion and a sense of responsibility.
  • Willingness to work occasionally outside regular hours (e.g. move-ins).
Why us?

What we offer you:

  • A varied role in an international and student environment
  • Flexible working hours.
  • The opportunity to develop your organisational and social skills.
  • A dedicated team and pleasant working environment.
  • An extra day off on your birthday week.
Your contact person

Elias Kaderabek

Human Resources

About us

MILESTONE Living is specialized in operating 17 Student Living apartments across Europe. We not only manage our residences but also develop them together with our partners from the very beginning, to offer more: more vision, more quality of life, and more joy. We think outside the box, innovate, and prioritize sustainability. Our mission is to set new standards and to delight our guests in everything we do, so they have a wonderful time with us and our passionate team.

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