Head of Global eCommerce

Vor 4 Tagen

Wien, Wien, Österreich woom Vollzeit

Your Opportunity

Ready for your next big ride? As our
Head of Global eCommerce
, you will shape the
global digital future of woom
. You will take full responsibility for our global digital strategy, driving growth, customer retention, and long-term profitability across all digital channels. You are the driving force for a seamless, customer-centric experience, defining the innovative strategies to elevate our multichannel business model.

We are ideally looking for a full-time position, but we are
open to reducing it to 30h/week
for the right person

Your Mission

  • You develop and own the overarching
    global strategy
    and
    product roadmap
    for eCommerce, CRM and Loyalty ensuring alignment with our long-term business goals
  • You
    lead
    and
    mentor
    your
    direct global team
    (based in Vienna), fostering a culture of innovation and strategic alignment
  • You are the
    central strategic interface
    between the global eCommerce Team and our regional eCommerce Teams (Europe and US), as well as with Global Brand and IT teams,
    fostering collaboration
    and ensuring the global strategy is successfully adopted
  • You together with your team
    define
    and
    mentor global best practices
    and
    standards
  • You
    own
    the
    functional roadmap
    for our
    global eCommerce
    and
    CRM technology stack
    , translating business needs into strategic requirements for our IT and development teams
  • You champion a world-class,
    data-driven UX
    , ensuring the website experience aligns perfectly with our premium brand and omnichannel strategy

Your Skills

  • You bring
    significant leadership experience
    years) in a
    strategic
    global eCommerce
    role, ideally in a fast-paced D2C environment
  • You are a
    proven leader
    with the
    ability to build
    , mentor, and inspire your direct reports and
    unite global teams
    toward a common goal
  • You have a strong "
    digital sales
    "
    mindset
    and a deep understanding of the key levers for
    driving traffic
    ,
    revenue
    ,
    conversion rates
    , and
    customer lifetime value
  • You possess a strong strategic and
    analytical mindset
    , with a track record of
    developing
    and
    implementing successful eCommerce roadmaps
  • You have a
    solid technical understanding
    of modern eCommerce ecosystems and their integration with ERP and CRM systems
  • You are an
    exceptional
    communicator
    and
    strategic partner
    , skilled at influencing and aligning stakeholders across different regions and cultures
  • You are Business fluent in
    English
    -
    German
    is a
    plus

Who we are

Our sustainable and lightweight bikes have won awards and created a loyal customer base all over the world
We are an
international, multicultural team
with more than
15 nationalities
. With over
170 employees
it can be difficult
to maintain
the
startup atmosphere
, so we
place a lot of emphasis
on a
friendly working atmosphere
and
extensive onboarding
.

For this position, we offer you a
gross monthly salary starting at EUR 7.200 on a full-time basis.
Of course, we take into account your individual qualifications and experience and are willing to pay an
appropriate overpayment
. We will be happy to discuss details in person.

We focus on diversity and celebrate it. Equal opportunities for everyone and an anti-discriminatory personnel policy are particularly important to us.

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