Manager, Data Center Management

Job Description
The
Manager Data Center
(m/f/d) for our new location VIE13 in Vienna oversees the full operational performance, reliability, and compliance of one or more data center sites, ensuring excellence across infrastructure, service delivery, sustainability, and governance. Theymanage all maintenance and customer service activities, support asset and capacity management, and lead the site engineering team to achieve high-quality service, SLA adherence, and continuous improvement.

What You´ll Do

• Ensure full compliance with Health & Safety, SOX, and all site governance requirements, including inductions, permits, and QHSSE standards.
• Responsible for the adherence of the team to agreed procedures and work instructions in relation to daily site management, housekeeping, and status reporting.
• Maintain all site assets in excellent operating condition, ensuring reliable performance and accurate monitoring via BMS/DCMS/GCAP.
• Lead and develop the technical site team, ensuring training, certification, clear responsibilities, and strong performance management.
• Oversee all corrective and preventive maintenance, ensuring timely, high-quality execution and proper documentation.
• Accountable for ensuring all mandatory site documentation is up to date (e.g. SLD's, as built doc, SOP's, EOP's, MOP's, BCP's)
• Manage incidents and problem resolution, including root-cause analysis and long-term corrective actions to prevent recurrence.
• Ensure service excellence and SLA performance in a 24/7 shift regime, delivering high-quality customer support (Remote Hands, audits, enquiries).
• Plan and manage site capacity (power, space, cooling) in coordination with Solution Engineering, including feasibility and CAPEX feedback.
• Develop and maintain a multi-year site plan, covering major maintenance, asset lifecycle, and long-term operational improvements.
• Optimize site energy efficiency and collaborate with internal teams to ensure sustainable, cost-effective operations.
• Accountable for maintaining a risk register for all DC assets on the sites
• Support budgeting, resource planning, and operational prioritization, including managing a small site budget and ensuring effective team utilization.

What You´ll Need

• 5–10 years of experience in mission-critical mechanical & electrical environments, ideally within IT, telecoms, or large-scale infrastructure.
• 3+ years of people management experience, including leadership of direct and indirect technical teams.
• Proven experience managing technical facilities operations, including maintenance governance and asset management.
• Strong understanding of Data Centre infrastructure, plant systems, and operational best practices (experience in DCs is a significant advantage).
• Hands-on experience with maintenance management systems (Excel to enterprise-level tools) and familiarity with ITIL/ServiceNow (preferred).
• Higher national certificate or equivalent technical education, with relevant professional training such as BIFM or similar FM accreditation.
• Excellent communication skills in English, both written and verbal, with the ability to produce clear reports and instructions.
• Strong problem-solving and analytical abilities, able to simplify complexity, identify root causes, and prioritize critical issues.
• High commitment, resilience, and drive, with a can-do mentality, adaptability to change, and ability to deliver on time, within budget, and to high quality.
• Customer-centric leadership style, skilled in managing performance, motivating teams, delegating effectively, and collaborating across multicultural environments.

A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter .

A Bit About Our Team
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Compensation starts at €70,000 per year, with overpayment possible depending on qualifications and experience.