Senior Technical Leader

Full-time · Austria, Germany, Europe (Hybrid / Remote possible · DACH focus)

Our client is a fast-growing European AI company on a mission to redefine how enterprises deliver customer support.
They are building a next-generation conversational agent platform that allows large organizations to deploy AI agents capable of truly understanding local language, culture, and context — across voice, chat, and email.

Unlike generic chatbot solutions, their technology integrates seamlessly with complex enterprise systems and operates at the level of real customer service teams — combining speed, empathy, and precision.

Already trusted by leading enterprises in telecom, financial services, and healthcare, and backed by top-tier investors, the company is scaling rapidly across Europe.
You'll join a high-velocity, product-driven environment where every team member directly impacts how the world's largest organizations engage with their customers.

We're looking for an experienced Technical Leader / Regional CTO who can bridge architecture, engineering execution, and customer success.
This is a key role for an entrepreneurial, hands-on technologist ready to take ownership of both product delivery and regional technical growth.

You'll serve as the technical face of the company in the DACH region — guiding architecture discussions, leading integrations, and building a small but high-performing engineering group that can deliver complex AI solutions end-to-end.

If you've ever wanted to combine the impact of a CTO, the craft of an architect, and the drive of a startup builder, this is that role.

• Lead the technical side of enterprise integrations and AI deployments — from architecture design to production rollout.

• Join early-stage sales and pre-sales discussions to assess feasibility, guide technical direction, and deliver solution demos.

• Build and mentor a local engineering and integration team, setting clear standards for quality and delivery.

• Drive customer implementations: define technical scope, ensure smooth deployment, and maintain production accuracy.

• Collaborate closely with Product and AI teams to localize and optimize the platform for regional markets.

• Represent the company as a technical expert in client meetings, industry events, and strategic partnerships.

• Continuously improve infrastructure, automation, and performance of large-scale AI systems.

• German native speaker (or equivalent proficiency), with excellent command of English.

• 8+ years of hands-on software engineering experience (backend, integrations, cloud infrastructure).

• Proven track record in roles such as Engineering Lead, Solution Architect, Field CTO, or Head of Engineering.

• Solid background in SaaS and enterprise integrations (APIs, authentication, data flows, monitoring).

• Experience leading customer-facing technical discussions and managing delivery for enterprise clients.

• Fluency in cloud environments (AWS / Azure / GCP) and modern DevOps practices (CI/CD, IaC, observability).

• Strong communicator able to bridge technical and business perspectives.

• Entrepreneurial mindset: autonomous, structured, and execution-focused.

• Bonus: experience with AI, NLP, or LLM-based systems, and working in a fast-paced startup.

• Be part of a fast-growing AI scale-up shaping the future of enterprise automation.

• Build something real: you'll design, deploy, and lead — not just advise.

• Work with an ambitious, collaborative, international team of AI experts, engineers, and entrepreneurs.

• Competitive package with performance-based upside (salary + stock options).

• Hybrid / remote flexibility across Europe.