Customer Success Account Manager

Vor 3 Tagen

Wien, Wien, Österreich FH Collective Academy Vollzeit € 13.800 - € 18.000 pro Jahr

Join a leading global customer experience organization and boost your career in sales & customer success

A major international CX company is expanding its German-speaking Customer Success & Sales team in Athens.

If you enjoy strategic communication, driving revenue, and building meaningful business relationships, this role is a perfect fit.

Compensation & Benefits 

  • 1,760 gross/month × 14 salaries

  • Uncapped quarterly performance bonus based on results

  • MondayFriday schedule no weekend work

  • Private medical, dental, and wellness support

  • Performance-based advancement and internal career mobility

  • Paid time off, structured onboarding, and continuous training

  • Multicultural, inclusive workplace with strong development focus

  • Access to hundreds of free professional courses

  • Relocation Package (for candidates moving from abroad) 

    • 3 weeks of free hotel accommodation near the office

    • Up to 300 relocation support (paid with first salary)

    • Legal/administrative support for hiring documents (candidate must provide required papers)

What You'll Do

  • Reach out to prospects to understand their needs and propose tailored product solutions

  • Research customer history (Sales Navigator, ZoomInfo) to uncover upsell & cross-sell opportunities

  • Conduct product demonstrations and prepare customer-specific value use cases

  • Manage a dynamic pipeline and report accurate forecasts

  • Collaborate with internal teams to resolve issues and improve product adoption

  • Build long-term relationships with key stakeholders, including C-level decision-makers

What You Bring

  • Excellent communication skills in German and English

  • 1+ year of outbound sales experience (prospecting, qualification, negotiation, closing)

  • Understanding of cloud-based solutions and subscription models

  • Ability to identify customer needs and drive outcomes across phone, email, and social channels

  • Strong analytical mindset and ability to work with customer and market data

  • Confidence in presenting to high-level executives

 

In this position, you'll combine customer success, strategic sales, and relationship management.

You will manage your book of business, identify growth opportunities, and generate revenue through upselling and cross-selling.

This role is ideal for commercially driven professionals eager to develop in a global environment.

  • Customer Success Manager

    Vor 3 Tagen

    Wien, Wien, Österreich Valutico Vollzeit € 30.000 - € 45.000 pro Jahr

    Company Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis.Experience: Mid-LevelAvailability: Full-timeJob Function: Customer Success ManagerLocation: Remote or Hybrid in ViennaSalary:...

  • Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich Riffbird Gmbh Vollzeit € 40.000 - € 60.000 pro Jahr

    Du willst mehr bewegen als nur Prozesse und Protokolle? Bei tenfold arbeitest du an einer innovativen Softwarelösung im Bereich Identity & Access Management (IAM), die es so in Österreich kein zweites Mal gibt. Als Customer Success Manager (d/m/w) gestaltest du den Bereich von Grund auf, entwickelst eigene Strukturen und sorgst dafür, dass unsere...

  • Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich ServiceNow Vollzeit € 90.000 - € 120.000 pro Jahr

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich kununu Vollzeit € 60.000 - € 90.000 pro Jahr

    Das erwartet DichIn dieser Rolle betreust du ein festes Kundenportfolio strategisch und begleitest neue Kund:innen durch ein effizientes Onboarding. Du berätst kontinuierlich zu Employer Branding, Bewertungsmanagement und kununu-Kampagnen und leitest aus Daten klare Handlungsempfehlungen ab. Durch proaktive Kommunikation in Calls, Webinaren und Business...

  • Senior Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich JENTIS Vollzeit € 87.000 - € 120.000 pro Jahr

    JENTIS is a Vienna-based innovative SaaS scale-up with 40+ employees based in Vienna and across Europe. We're using cutting-edge technology to help businesses take back control of their data from third parties, capture the highest-quality data, and comply with the strictest data privacy regulations around the world in a breeze.JENTIS has experienced...

  • AI First Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich SmartScale Vollzeit € 60.000 - € 100.000 pro Jahr

    AI-First Customer Success ManagerLocation:Remote (Europe) or Hybrid – ViennaCompany:SmartScale | Recruiting AI-First Talent for Innovative CompaniesAbout SmartScaleAt SmartScale, we help innovative companies build future-ready teams. We specialize in recruitingAI-First talent— professionals who think and work differently because they use AI as a...

  • Enterprise Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich Orbcomm Vollzeit € 60.000 - € 120.000 pro Jahr

    Join Us as an Enterprise Customer Success Manager (CSM) – Smart Containers & Supply ChainReady to deliver measurable ROI and shape strategy for global maritime leaders? At ORBCOMM, we're on the hunt for a skilled Enterprise CSM to manage strategic accounts in our Smart Containers line of business. This role is critical to driving retention, growth, and...

  • Technical Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich LSEG Vollzeit € 60.000 - € 120.000 pro Jahr

    SummaryThis role is comprised of relationship management, client education and deep expertise of trading workflows. You will lead a portfolio of accounts, with responsibilities for successful adoption, retention and expansion of our Trading Desktop solutions.We are looking for a highly motivated and hard-working professional to join our Customer Success Team...

  • Customer Success Executive

    Vor 5 Tagen

    Wien, Wien, Österreich ServiceNow Vollzeit € 60.000 - € 120.000 pro Jahr

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Enterprise Customer Success Manager

    Vor 5 Tagen

    Wien, Wien, Österreich Canonical - Jobs Vollzeit € 60.000 - € 120.000 pro Jahr

    The role of an Enterprise Customer Success Manager at CanonicalCustomer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...