Customer Support

Vor 5 Tagen

Graz, Steiermark, Österreich Anton Paar Vollzeit € 28.800 pro Jahr

Company Description
Anton Paar develops, produces, and distributes highly precise measuring instruments and automation and robotics solutions worldwide. Innovation, combined with craftsmanship and a genuine passion for research, forms the foundation of our success and drives everything we do. As a Customer Support Specialist (f/m/x) focused on the beverage industry, you'll provide 2nd-level support and ensure our global teams receive fast and efficient assistance.

Job Description

  • Professional handling of technical and application-related inquiries via email and phone
  • Close collaboration with our global sales network
  • Planning, execution, and follow-up of trainings and workshops for service technicians
  • Careful preparation and review of service documentation
  • Carrying out repairs in-house and occasionally on-site at customer locations
  • Potential field service assignments at customer sites

Qualifications

  • Completed technical or scientific education (HTL, college, or university of applied sciences)
  • Strong customer orientation and enthusiasm for communication
  • Manual skills and technical understanding
  • Excellent English skills (spoken and written)
  • Outstanding organizational and communication abilities
  • Team spirit, determination, high self-motivation, and resilience
  • Sense of responsibility and assertiveness
  • Flexibility and willingness to travel (max. 10%)

Additional Information

  • A reliable and long-term workplace in our expanding and international high-tech company
  • An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market
  • A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, atthe same time, provides room for involvement, dedication and individual responsibility
  • Individual training and onboarding
  • Work Outside Office (occasion-related possibility to work outside the office)
  • Professional and personal development

We offer a fair and market-aligned salary based on the collective agreement for employees in the metal trade – adjusted to the regional conditions of the Styrian labor market. The minimum gross monthly salary for this position is € 2,800 (based on full-time employment). What truly counts for us are your personality, your skills, and the experience you bring. That's why we take the time to determine your actual gross salary individually and are happy to offer a higher pay in recognition of your qualifications.

#GreatPeople|GreatInstruments #since1922 #AntonPaar
*We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site.

Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships.*

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