Process Improvement Senior Specialist

Full-time | 40 hours per week | Vienna Headquarters, Austria

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on

Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be

• Establishing and continuously improving FOUR PAWS' global Process Management Framework, ensuring consistency and scalability across regions and departments
• Leading and managing multiple process improvement projects across the organisation, implementing all steps of the methodology (scope, design, documentation, measurement and evaluation)
• Defining performance indicators and goals for processes and projects, aligning these with FOUR PAWS' strategic goals and objectives
• Creating and maintaining BPMN process diagrams using Microsoft Visio or similar tools to ensure clarity, accuracy, and alignment across teams
• Developing and deploying automated workflows using Microsoft Power Automate to streamline repetitive tasks and improve efficiency
• Using advanced Microsoft Excel skills (including Power Query, pivot tables, and VBA/macros) to perform data analysis, create dashboards, and measure process performance
• Building Power BI dashboards to track and visualise process performance

Your profile ideally illustrates

• Implementation-oriented mindset with a focus on practical and sustainable results
• High intercultural competence and ability to collaborate effectively across diverse global teams
• Proven experience in process analysis, mapping, and improvement using BPMN standards and tools such as Microsoft Visio (or similar)
• Hands-on experience with automation and data tools, particularly Microsoft Power Automate, Excel (advanced), and Power BI
• Excellent English and strong communication skills
• Passion for animal welfare and FOUR PAWS vision and mission

Our offer includes

• The opportunity to truly contribute to global animal welfare
• A multinational team
• Flexible working times with the option of partial remote work
• A dog-friendly workplace with a dynamic and pleasant work environment
• Workplace health and wellbeing initiatives
• Wiener Linien annual ticket (or partial contribution to Klima Ticket) and pension fund after probationary period
• PAWSdays: extra days off at the end of the year on top of your 25 days of annual leave
• Birthday leave: extra day off to use around your birthday
• The yearly gross salary range for this position is 54, ,000 EUR (full-time base, consisting of 14 payments) according to our internal compensation scheme.

We reveal, rescue and protect unique animals from many different species through systems change and by creating species-appropriate environments at our sanctuaries

We celebrate our colleagues' differences and strive to create an inclusive environment because we believe that only by working together, we can advance animal welfare worldwide. We value diversity, equity, and inclusion, and we strongly encourage candidates from all diverse backgrounds and experiences to apply. This includes, but is not limited to, individuals with diverse lived experiences, racial identities, national origins, religions, socioeconomic backgrounds, ages, sexual orientations, gender identities and expressions, and disability statuses to apply. We welcome everyone who wants to support our mission. Please contact - if you require assistance applying to this position.

All interested individuals are invited to submit their applications for the position. Please note that in compliance with applicable laws and regulations, having a valid work permit for the respective country or being eligible to obtain one is a requirement for this position prior to commencing employment.

Join our passionate team to make a difference for animals. Apply with your CV in English today.

Apply here