Operations Manager

Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource.  For more than 120 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient.  This mission has never been more true than today as Badger Meter delivers innovative water quality monitoring solutions through the ATi and s::can brands – expanding on the industry leading flow measurement solutions and delivering on the promise of making water more visible for all.

Every employee at Badger Meter is an important part of our success. We are committed to building a workplace where we shape a more sustainable future, celebrate differences, empower voices, and encourage fresh ideas that drive innovation. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world

The Operations Manager will provide both tactical and strategic oversight for Badger Meter manufacturing operations. This position will define, achieve and ensure the operational KPIs within the company.  In addition to manufacturing operations, you will provide organizational direction to meet customer requirements, employee engagement and continuous improvement objectives.

As the Operations Manager of our Vienna subsidiary, you will oversee a team of approximately 65 employees and take on direct disciplinary leadership for 25 team members. In this pivotal role, you will report directly to the General Manager International Operations. This position requires a dynamic and communicative leader with a hands-on approach and a strong performance-driven mindset.

Responsibilities

Operational Leadership

• Direct and coordinate all manufacturing activities to ensure timely production that meets customer and quality specifications.

• Oversee supply, delivery, and installation processes for customer orders.

• Establish and manage production schedules, priorities, and resource allocation to optimize throughput and efficiency.

• Monitor and drive plant performance across all product lines to support financial and operational targets.

Strategic Planning & Continuous Improvement

• Develop and execute the facility's continuous improvement plan using data-driven insights and strategic initiatives.

• Identify and implement cost-saving opportunities across operations and the supply chain.

• Support capital expenditure planning, cost reduction initiatives, and workforce optimization.

Quality, Compliance & Safety

• Ensure adherence to internal controls, ISO procedures, and corporate compliance standards.

• Champion quality management systems and promote a zero-defect mindset across all teams.

• Maintain and enhance health, safety, and environmental standards, fostering a proactive safety culture.

Team Development & Engagement

• Lead, mentor, and develop high-performing teams with a focus on accountability, collaboration, and continuous learning.

• Coordinate internal and external training programs, especially during product changes or process improvements.

• Promote employee engagement and a culture of operational excellence.

Customer Focus

• Manage post-sales support to ensure timely issue resolution and high customer satisfaction.

• Collaborate with cross-functional teams to align operations with customer expectations and service levels.

Qualifications

• Bachelor's degree in Engineering, Operations Management, or a related field; advanced degree preferred.

• Typically requires 7+ years of progressive experience in manufacturing operations, supply chain management, or industrial engineering.

• Proven experience in manufacturing operations leadership.

• Strong knowledge of lean manufacturing, supply chain management, and quality systems.

• Demonstrated ability to lead cross-functional teams and drive continuous improvement.

• Fluent in English and German language

• Travelling Required: 10 %

At Badger Meter, we see diversity and inclusion in all its dimensions as a strength of our globally operating organisation. As an equal opportunity employer, we make our personnel decisions regardless of gender identity, ethnicity, religion and belief, age, sexual orientation, national origin or disability.

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