Technical Service Product Expert

vor 7 Stunden

Jenbach, Tirol, Österreich INNIO Group Vollzeit

The Technical Service Product Expert (m/f/d) will be responsible for leading and creating a strategy for the Spare Parts Configurator (=SPC) project with the goal to execute parts scoping for engine maintenance events. This role will work closely with the Digital department to develop the SPC tool based on the business. This expert will have to report the project status periodically to the management, showing the results through tailored KPIs. In this position you will monitor the NPI projects to ensure that the SPC covers the latest engine configuration across all the engine platforms. Finally, you will deliver periodic trainings and provide updates to the SPC users base, collecting their requirements and feedback.

At INNIO We Offer You

  • An innovative and international working environment
  • Health We Care Program - including company sport activities
  • Moving cost support for new employees in accordance with policy
  • Good connections to public transport - station in direct proximity
  • Transportation cost support in accordance with policy
  • One of the best canteens in the area with healthy and various meals
  • Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your Responsibilities

  • Lead the SPC project based on business requirements
  • Work closely with the Digital department to develop the SPC tool
  • Provide project requirements and constant feedback to the Digital Project Manager
  • Create and maintain KPIs to monitor progress
  • Provide periodic feedback to management on current project status and deliverables
  • Act as global service representative in Digital and IT projects and work closely together with relevant functions
  • Collaborate with Digital and IT functions to ensure product and process improvements are highlighted and prioritzed with a strong focus on service, immediate customer satisfaction and different regional requirements
  • Work closely with the regional Work Preparators to align part lists to the real field practice
  • Organize and deliver periodic trainings to all the SPC users and provide them constant updates on project status

Your Profile

  • Bachelor or Master's degree in engineering or any relevant area
  • Minimum of 3 years of experience in a digital product management role
  • Demonstrated ability to deliver results while working on multiple projects simultaneously
  • Demonstrated ability to work with cross-functional teams and manage multiple priorities
  • High personal integrity and credibility with relevant functions and senior management
  • Demonstrated ability to adapt communication style based on different organizational levels and departments
  • Very good communication skills
  • Excellent analytical thinking and problem-solving skills
  • Proven ability in diving deeply in technical topics when necessary
  • Excellent English skills, German is ideal

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.

  • Technical Service Product Expert

    vor 7 Stunden

    Jenbach, Tirol, Österreich Innio Vollzeit

    Description The Technical Service Product Expert (m/f/d) will be responsible for leading and creating a strategy for the Spare Parts Configurator (=SPC) project with the goal to execute parts scoping for engine maintenance events. This role will work closely with the Digital department to develop the SPC tool based on the business. This expert will have to...

  • International Trade Compliance Expert

    vor 2 Wochen

    Jenbach, Tirol, Österreich INNIO Group Vollzeit € 75.000 - € 125.000 pro Jahr

    We are seeking a dedicated and detail-oriented ITC (International Trade Compliance) Expert to join our team.In this role, you will ensure that our products comply with international trade regulations and standards, supporting our global operations.At INNIO We Offer YouDiverse, inclusive, and international working environmentFlexible working hours & home...

  • Senior Product Manager

    vor 2 Wochen

    Jenbach, Tirol, Österreich INNIO Group Vollzeit € 61.000 - € 125.000 pro Jahr

    If you're ready to make an impact and turn ideas into action — join our Product Team now We're looking for a Product Manager Service (m/f/d) with a strong sense of ownership and an entrepreneurial mindset to lead one of our key service product lines. In this strategic role, you'll shape innovative service solutions, define product direction, and...

  • Engineering Operations Expert

    vor 2 Wochen

    Jenbach, Tirol, Österreich INNIO Group Vollzeit € 53.000 - € 95.000 pro Jahr

    For our Engineering Controlling Department—which is divided into Project Management Office (PMO) and Engineering Operations—we are searching for a Lead Assistant Engineering & OPS Specialist (m/f/d). This role requires high cross-functional interaction across various business departments to ensure efficient processes and execution within Engineering....

  • Data & Process Mining Expert (m/f/d)

    vor 2 Wochen

    Jenbach, Tirol, Österreich INNIO Group Vollzeit € 80.000 - € 120.000 pro Jahr

    The Data & Process Mining Expert is working embedded in a team of data and process specialists to analyze and optimize business processes from a data-driven approach. Within this team this role supports the company through the digital transformation as interface between regions and HQ. With the growing amounts of data available, this role will provide...

  • Senior Manager

    Vor 6 Tagen

    Jenbach, Tirol, Österreich Innio Vollzeit

    DescriptionWe are seeking an experienced and results-driven Senior Manager to lead our Contractual Service Agreement (=CSA) team. This team is responsible for overseeing a portfolio of service contracts with global customers, ensuring optimal performance, compliance, and profitability throughout the lifecycle of each agreement. As Senior Manager, you will...

  • Senior Manager

    Vor 6 Tagen

    Jenbach, Tirol, Österreich Innio Vollzeit

    BeschreibungWe are seeking an experienced and results-driven Senior Manager to lead our Contractual Service Agreement (=CSA) team. This team is responsible for overseeing a portfolio of service contracts with global customers, ensuring optimal performance, compliance, and profitability throughout the lifecycle of each agreement. As Senior Manager, you will...

  • Senior Manager

    Vor 6 Tagen

    Jenbach, Tirol, Österreich Innio Vollzeit

    DescriptionAs Senior Manager – Warranty & Tech Programs (m/f/d), you will drive product quality, innovative solutions and customer satisfaction at INNIO. You will lead warranty and technical programs across global markets, transforming warranty claims into opportunities for improvement. By championing proactive fleet upgrades and strategic field...

  • Senior Manager

    Vor 6 Tagen

    Jenbach, Tirol, Österreich Innio Vollzeit

    BeschreibungAs Senior Manager – Warranty & Tech Programs (m/f/d), you will drive product quality, innovative solutions and customer satisfaction at INNIO. You will lead warranty and technical programs across global markets, transforming warranty claims into opportunities for improvement. By championing proactive fleet upgrades and strategic field...

  • Lead Financial Analyst – Service Business

    vor 8 Stunden

    Jenbach, Tirol, Österreich INNIO Group Vollzeit

    In this role, you will collaborate with service regions, operations, and senior management to drive financial planning and reporting for the Overhaul & Repair product line, ensure accurate accounting, support process automation and digitalization, and deliver clear financial insights to enable business decisions.What We OfferA dynamic, international...