Head of GSI Operations

Background

CK Hutchison Holdings Limited (CK Hutchison) is a multi-national conglomerate committed to innovation and technology, with operations in over 50 countries, employing approximately 300,000 employees worldwide. CK Hutchison's operations consist of six core businesses – ports and related services; retail; energy; infrastructure; telecommunications; finance and investments and others. In Europe, CK Hutchison has investments in 23 European countries, and currently employs more than 125,000 employees

.

CKH Innovations Opportunities Development (IOD) is the international development hub of CK Hutchison (CKH), creating international and global technological innovations that are built on one of CKH's strongest assets, our mobile networks. Technology moves fast and so do our people. We innovate quickly so that our customers can adapt to new market opportunities and radical shifts to become leaders in their industr

y.

The GSI (Global Single Instance) team is a unit within the CKH IOD and manages an ERP shared platform based on Oracle Applications EBS and Cloud where several BU run their ERP processes. The GSI team provides Business Consultancy and Application Implementation services as well as Support and Maintenance of the shared ERP syste

**ms.

Key Purpose of the**

RoleEnd to end responsibility for the Operations of the GSI (Global Single Instance) systems and environments, including planning and management of Operations budget and resour

**ces.

Primary Responsibil**

• itiesAccountable for Operation of the GSI systems and environ
• mentsCollaboration with CKH IOD management in the strategic direction o
• f GSISetting the objectives for the Operations
• TeamGSI Operations Budget & Employee responsib
• ilityDevelopment of the Organizational Structure within the Operations
• TeamWorkforce planning, team allocation, operations staffing, and workload balancing across a
• reas.Ensuring GSI systems relay on high-availability infrastru
• ctureEnsure proper design and testing of disaster recovery and business continuity p
• lans.Alignment with CKH IOD and OpCo Representatives of IT strategic initia
• tivesEscalation management - contact person for all countries regarding operations, disruptions, and operational g

**oals.

Experience and Exp**

**ertise

Es**

• sentialTechnical or Business University
• DegreeAt least 15 years of relevant professional experience in the ERP of Telecommunications
• SectorProven track record of employee management and IT Operations man
• agementDeep expertise in IT architecture, business and operational processes
• (ITIL)Proven track records in managing Operations of Oracle E-Business Suite (EBS) and Oracle Fusion systems within Production and Testing environments, interfaces to third p
• arties.Proven experience in tracking and improving KPIs and service delivery m
• etrics.Practical experience in vendor management and strategic s
• ourcingManage IT financials (CapEx/OpEx) with a strong focus on ROI and cost c
• ontrol.Integrative, resilient and solution-oriented pers
• onalityStrong conflict, communication and teamwork
• skillsWillingness to travel outside A
• ustria.Fluent in

**English

D**

• esirable

Fluent i

**n German.

Quali**

• fications Business / Accounting degree or relevant

**experience

Skills a**

• nd ApproachResult oriente
• d approach;Strong negotiation and influenc
• ing skills;Strong stakeholder managem
• ent skills;Strong busi
• ness acumenBusiness process awareness, communication and presentat
• ion skills;Ability to prioritise workload against business/project re
• quirements;Ability to adapt to different business/project needs and to develop and maintain successful C-level working relatio
• nships; andProactive, positive attitude to work, able to use initiative and act with independence and

integ

• rity.

Travel20% - 30% mainly within Europe, occasion

al worldwide