IT System Engineer

Do you want a job with a purpose?
And do you want to make healthcare safer, better and more reliable?
Join our Team
We are
Dedalus HealthCare
, a major player of healthcare software solutions, located in Vienna. We are looking for passion and highly motivated individuals who desire to be part of something big.

With us, each individual employee assumes responsibility and actively contributes to the success and growth of our company.

We strongly believe that the more we promote and challenge our employees, the more we achieve as a company. We accompany and develop you individually so that you can reach your full potential.

Does that sound
interesting?
- Then we are looking for YOU for our R&D in
Vienna or Graz
as a  

IT System Engineer (m/f/d)
- Home office possible
 

Your new role:
 

Controlled Change Management
 

• Manage product changes in a controlled, auditable way—from design freeze through field introduction—ensuring traceability and compliance.

Stakeholder Communication & Strategy
 

• Act as the primary liaison between Development, Product Management, and regional key stakeholders.

• Contribute to strategic decisions on new product features that impact live sites.

Integration & Validation
 

• Perform cross-integration testing and validation across our medical-imaging portfolio.

• Oversee pilot and demo site deployments, gathering real-world performance data.

Requirements & Customer Insight
 

• Gather and analyze customer needs during pilots; translate these into clear requirements for Development.

• Serve as a "service companion" in initial live installations—guiding regional teams through go-live activities.

Knowledge Transfer & Documentation
 

• Establish and maintain communication channels after product introduction to ensure smooth handover to support.

• Produce and maintain service-focused documentation: runbooks, SOPs, installation guides, and training materials.

Workshops & Training
 

• Design and deliver technical workshops and hands-on trainings for both internal teams and external stakeholders.

Feedback & Continuous Improvement
 

• Report on transition activities and lessons learned to accountable parties.

Essential Requirements:
 

• A master's, bachelor's or equivalent degree with strong academic performance

• Knowledge of workflow within a hospital/clinical environment or experience within the healthcare sector is a plus

• Strong interpersonal skills and customer-service focus

• Excellent training and presentation abilities

• Fluency in English (verbal and written)

• Good understanding of and practice with virtualization solutions

• Good understanding of Linux operating systems and computer networks

• Track record of leading complex projects in software or high-tech fields, with proven experience across PM methodologies

• Solid grasp of software development processes

• Positive attitude, proactive self-starter, action- and results-oriented

• Well-developed analytical, diagnostic, and problem-resolution skills

• A strong team player, maintaining high quality in a challenging environment

• Continuous-learning orientation; keeps abreast of emerging technologies

• Willingness to travel and work out-of-hours if required

• Strong communication skills, troubleshooting skills, and ability to self-direct

Desirable Requirements:
 

• Knowledge of healthcare and medical imaging communication standards (HL7, DICOM, etc.)

• Previous Service Transition and Service Design knowledge is a plus, but not mandatory

• PACS/RIS system experience is a plus

• Knowledge of containerization and orchestration technologies is an asset

• Requirements-engineering experience preferred, but not mandatory

• Experience with medical-device regulations preferred (e.g., MDR, FDA)

• Product- or Program-Management background preferred, but not mandatory

• Technical aptitude with a clinical/hospital background preferred

We offer you:

• All the advantages of an established, international company
• You are part of a first-class, creative and innovative team
• Company cell phone with dual sim (Android or iOS) also for private use
• Complete hardware and software equipment for comfortable working in your home office
• You have creative leeway and a high degree of influence on your work
• Flexible working hours and the possibility of working from home
• The option to attend conferences, training and technology certifications
• You can actively shape the visions and goals of the product

The minimum salary for this position is € 45.000,-- gross per year (38.5 working hours) according to the IT-collective agreement in Austria, an overpayment plus bonus arrangement depending on qualification/experience is self-evident for us.

Be part of our innovative power and shape the future with us
 

We are looking forward to receiving your online application  

Dedalus HealthCare Ges.m.b.H.
 

Human Resources  

Quartier Belvedere Central 

Gertrude-Fröhlich-Sandner-Straße 1  

A Wien

Dedalus
produces, distributes, implements and maintains complex, technologically advanced and innovative IT solutions for hospitals, rehabilitation clinics, psychiatric clinics and diagnostic facilities such as radiology and cardiology. 

These IT solutions support all essential processes of administration, documentation, workflow control and audit-proof archiving of data and documents in health care companies. Founded in Florence in 1982, the Dedalus Group is the leading provider of healthcare and diagnostic software in Europe and one of the largest in the world.

Our
Diversity & Inclusion Commitment**
sets out Dedalus' approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make, and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global**