Internship Digital Inflight Customer Solutions

As we continue to expand and optimize our existing Lufthansa Group Inflight Connectivity Portals, we are looking for a dedicated individual to shape and further develop the entire content management process. Start: January 2027
- 6 months fixed-term Tasks
• You coordinate the collection and handling of new content requirements from various stakeholders such as Group Airlines, Retail Media, Marketing etc
• You prioritize content, plan implementation, and create tickets in our ticketing system
• You are responsible for maintaining and editing content in the CMS, creating engaging copy, and handling smaller design tasks
• You conduct internal reviews, functional tests, and user experience checks, ensuring content consistency across tenants
• You analyze usage data, monitor performance, and derive targeted actions based on your findings
• You will work closely with the team, continuously improve the user experience, effectiveness and support the scaling and centralization of content Benefits
• Special deals with selected partners
• Vacation / Christmas bonus
• Flight privileges
• Diversity programmes
• Cafeteria
• Work-related public transport
• Employee and networking events Requirements
• You are enrolled for the entire period of the internship (current certificate of enrollment must be enclosed with the application)
• You have an excellent command of German and English; French or Italian is an asset
• You think ahead, contribute your own ideas, and actively drive improvements
• You demonstrate initiative, reliability, and a high level of motivation
• You have strong organizational skills and a keen sense of priorities
• You work in a structured and independent manner while maintaining a strong team spirit
• You use the MS Office programs very well
• You have experience in content management, which is considered a bonus
• You possess strong analytical skills, and experience with content performance tools is a plus
• You have an unrestricted work permit for Austria/the European Union