Store Manager
vor 11 Stunden
We are a family owned and operated business that specialises in 4WD accessories; in particular ARB 4x4 Accessories. Emerald 4x4 is based in the heart of the Central Highlands servicing an area of approximately 400KM radius. As a manager you will lead a small team within our retail/workshop operation. Reporting to the Director, you will be backed by sales, admin & workshop staff to ensure all areas of the store operate efficiently and customer service is maintained to a high standard. We are looking for someone who: Has knowledge of the major 4WD vehicles is essential Suspension, Mechanical & Auto Electrical knowledge is highly desirable Has experience in a retail sales management, preferably in the 4x4 or automotive industry. Is experienced in managing small teams, has great time management and organisational skills. Be well presented & punctual at all times Experience in stock management Be able to inspire, motivate & lead your team Has strong communication & people skills. Be able to provide exceptional customer service Be business minded and have the ability to identify new business opportunities whilst working within budget You will be responsible for: People leadership including recruitment, performance management & coaching. Providing exceptional customer service that is targeted and fit for purpose to build & maintain relationships. Ensure that all staff are fully trained and equipped with the desired skills and education about the product and sales techniques and continue to monitor their development. Achieving store sales targets and goals. Assistance in yearly budgets to ensure upgrades/improvements within the store can be taken care of. Maintaining a safe working environment. Encouraging and developing a positive and enthusiastic work culture/environment. Managing instore customer enquires and bookings Allocation of workshop activities and tasks to the team Inventory management Salary Package: This will be a full-time position. Working hours are Monday to Friday 8am – 5pm with an hour for lunch. Saturdays 8:30am to 12pm on an alternating roster. Overtime paid accordingly. Your salary will be determined based on experience and may include a company work vehicle with a complete ARB fit-out. If you are a fit for this opportunity please email your resume along with a cover letter and 3 references to ********@emerald4x4.com.au #J-18808-Ljbffr
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