Engineer - AI Coach

Join to apply for the Engineer - AI Coach role at Culture Amp Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high‑performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies—including Canva, On, Asana, Dolby, McDonald's and Nasdaq—depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. Focused on the Build stage, the “AI Coach – Full Stack Engineer (FE focus)” role on Perform & Insights Coach will help managers and employees turn insights into confident action. Coach combines People Science and AI to deliver a personalised coaching assistant and is being implemented across the Culture Amp platform, including integrations with Perform and Engage. Responsibilities Build and ship features end‑to‑end—discover, implement, test, launch, iterate—primarily in React/TypeScript and Next.js, and step into Python services when needed to unblock outcomes. Implement intuitive, performant UI for AI chat experiences (including streaming), with a focus on accessibility, error handling, and observability that scales as Coach expands across surfaces. Use type‑safe BFF patterns (Next.js API routes) to create reliable, observable data flows between front‑end apps and back‑end services, reducing integration defects. Collaborate with back‑end and data‑science partners to integrate AI‑enabled capabilities—e.g., RAG, agents/tools, evals/guardrails—into trustworthy, privacy‑aware product workflows. Improve reliability and performance with careful handling of streaming and token efficiency, clear API contracts, and production monitoring/alerting as Coach consolidates into a single endpoint for all surfaces. Raise the bar for quality via pairing, thoughtful code reviews, small design docs/RFCs, and pragmatic testing—leaving systems better than you found them. You have Proven technical ability building production React/TypeScript UIs in Next.js, with experience using a design system, performance tuning, and accessibility best practices. Willingness and capability to work across the full stack—comfortable collaborating on Python services and APIs to keep outcomes moving, even if your strength is front end. Practical familiarity with AI‑enabled product development (or a strong desire to learn), including integrating RAG/agents/tooling and evals/guardrails into product workflows with a safety‑first mindset. Ability to break down tasks, communicate trade‑offs, and work independently while keeping collaborators aligned in an evolving, ambiguous space consistent with expectations at this level. Clear, kind communication and strong collaboration with engineers, product managers, people scientists, designers, and data scientists. You are A pragmatic problem solver who enjoys decomposing ambiguous problems and iterating toward outcomes that customers feel. A front‑end craftsperson who cares about UX quality, accessibility, and performance. Curious about AI, motivated by shipping trustworthy features that improve how people work across Perform and Insights. A supportive teammate who learns fast through feedback, mentors peers through pairing/code review, and invests in a healthy, inclusive team culture. Benefits Employee Share Options Program Programs, coaching, and budgets to help you thrive personally and professionally Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people Monthly Camper Life Allowance Team budgets dedicated to team building activities and connection Intentional quarterly wellbeing pauses—a quarterly company‑wide shutdown day in each region Extended year‑end breaks Excellent parental leave and in‑work support program available from day 1 of joining Culture Amp 5 Social Impact Days a year to make a positive impact on the community outside of work MacBooks for you and a work‑from‑home office budget to spend on setting up your home office Medical insurance coverage for you and your family (Available for US & UK only) We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. We have a strong commitment to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We are committed to anti‑racism and endeavour to lead by example. Every step we make as a business towards anti‑racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to anti‑racism here. Please keep reading… Research shows that candidates from under‑represented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact #J-18808-Ljbffr