IT Program and Application Support Manager

IT Program and Application Support Manager Senior level: Associate | Employment type: Full-time | Job function: Information Technology | Industries: Packaging & Containers Manufacturing. PACT Group is a leading provider of sustainable packaging solutions, specializing in the circular economy through innovative packaging, recycling, and contract manufacturing services. Pact Group aims to lead the Circular Economy by creating smarter ways to reduce waste through reusing and recycling resources. Technology is at the heart of this shift — enabling automation, digitising the supply chain, leveraging AI, strengthening cyber resilience and accelerating data‑led decision making. As our IT Portfolio & Application Manager, you’ll be instrumental in shaping that future. About this opportunity Pact Group is seeking an exceptional IT Portfolio & Application Manager to partner with our GM Digital & IT and drive the strategic direction, planning and delivery of technology across the Group. In this pivotal leadership role, you’ll oversee our IT portfolio from end‑to‑end, shaping investment priorities, governing digital programs, and managing execution across major enterprise initiatives that are transforming the way we manufacture, automate, service customers and lead circular economy solutions. You’ll also lead the day‑to‑day operational performance of our IT function, including Application Teams, business units, vendors, and cross‑functional teams, to drive IT initiatives and maintain the performance and reliability of applications. What You’ll Lead Strategic alignment of our technology agenda to business goals End‑to‑end portfolio planning, demand intake and investment prioritisation Governance, delivery and financial management of complex multi‑million‑dollar programs Application oversight across SAP and key enterprise systems Project management standards, methodologies and compliance Vendor partnerships, resource optimisation, capacity planning and risk management Portfolio health, performance reporting, benefit realisation and KPI visibility A highly engaged team What You’ll Bring Senior IT leadership experience, including 5+ leading complex portfolios Knowledge of Cyber security principles, design and project management Deep knowledge of SAP, application management, DevOps and modern IT architecture Strong financial acumen — budgeting, valuation, spend optimisation Leadership experience managing high‑performing on/offshore teams Expertise in project delivery, PM frameworks and ITIL The ability to influence senior stakeholders, challenge thinking and drive change Strong commercial judgement, decisive leadership and strategic foresight Bonus points if you also bring experience in manufacturing environments, ERP integration, Operational Technologies, Change Management, or hold PMP/PRINCE2 certification. Additional Information We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest users of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust. As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan. For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day. Ready to Lead Our Technology Journey? If you’re a strategic portfolio leader who can balance innovation with operational excellence — we’d love to hear from you. #J-18808-Ljbffr