Aged and Community Care Admin Volunteer

Overview Aged and Community Care Admin Volunteer - National Responsibilities As an Admin Volunteer, you will work behind the scenes to ensure programs run smoothly, handling essential coordination and clerical tasks that keep volunteers and clients connected. Assist with coordinating program activities and supporting the delivery of services across Red Cross Aged & Community Care programs (e.g., Telechat, Telecross, Visiting Volunteers, Meal Delivery, Transport, Social Support, Client Reviews). Commitment Ongoing long-term position (minimum 12-month commitment) Weekdays; must be able to commit to at least one day per week on a regular basis Key Requirements And Your Commitment Be willing to join a nationwide team delivering social inclusion program within Aged and Community Care. Strong customer-service and administrative skills (data entry, appointment scheduling, phone/email correspondence). Ability to relate to and empathise with clients and volunteers from diverse backgrounds and abilities. Respect the privacy, rights, and dignity of clients and maintain confidentiality with respect to information obtained during the delivery of service. Utilise appropriate digital systems and adhere to established work practices relevant to the program. Record timely and appropriate documentation of your interactions with clients. Maintain clear professional relationships and respect clear boundaries to safeguard the well-being of the client and yourself. Participate in mandatory learning and development to keep knowledge, skills, and practices up-to-date in the aged and community care sector. Commit to upholding the principles outlined in the Aged Care Code of Conduct and any subsequent updates. Demonstrate cultural sensitivity by respecting diverse backgrounds and ensuring that all interactions are inclusive and free from discrimination. The Program Social Connection is vital for overall well-being, particularly as we age. The Red Cross Aged & Community Care Programs strengthen social bonds and enhance quality of life for older and vulnerable Australians through a suite of services. Telechat Telecross Visiting Volunteers Meal Delivery Transport Social Support Client reviews The Impact As an admin volunteer, you will assist Red Cross in delivering essential, reliable and timely programs in the community. Your efforts will contribute to reducing isolation, enhancing service quality, and enabling meaningful connections across our programs. You will gain valuable office-based experience, build transferable skills, and experience the fulfilment of knowing your work underpins life-changing community services. You’ll be part of the Red Cross Aged & Community Care team that supports older and vulnerable people across Australia through a range of volunteer-based programs. Application Requirements All volunteers will be required to undertake a National Police Check, organised through Red Cross. Any additional checks as required by your state/territory (e.g., Working with Vulnerable People Check, Working with Children’s Check, proof of COVID-19 vaccination) will be notified during onboarding. Statutory Declaration if you have been a citizen or permanent resident of another country after turning 16 years of age. Further information To find out more about this opportunity please contact the Aged and Community Care Volunteer Assistance Team on or email Visit the Red Cross careers site for more opportunities. Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child-safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. #J-18808-Ljbffr