IT Support Engineer
vor 3 Wochen
Kloudify is a trusted Microsoft Solutions Partner helping Australian businesses optimise, secure, and innovate through cloud and modern workplace technologies. Our team supports customers across Microsoft 365, Azure, and cyber security — simplifying technology and driving business impact. We’re looking for a motivated IT Support Engineer based in Melbourne to provide on‑site and remote technical support for our customers. This role offers the opportunity to work closely with our cloud and security teams, supporting end users and maintaining strong relationships with clients. What You’ll Do Provide on‑site and remote IT support to end users across networking, devices, and software. Troubleshoot and resolve issues related to Microsoft 365, Windows, networking, and user access. Assist with hardware setup, patching, and IT administration tasks. Work alongside our cloud engineering team on projects involving Azure, Intune, and security tools. Maintain clear communication and deliver exceptional customer service to our clients. Contribute to a positive, collaborative, and growth‑focused culture. What We’re Looking For Minimum 1 year of experience in IT support, helpdesk, or system administration. Strong understanding of networking fundamentals (routers, switches, firewalls, Wi‑Fi, etc.). Familiarity with Microsoft 365, Windows 10/11, and basic cloud concepts. Excellent communication and problem‑solving skills. Ability to work independently and on‑site at customer locations (1–2 days per week). Australian working rights and based in Melbourne. Nice to Have (Not Essential) Experience with Microsoft Azure, Intune, Azure AD (Entra ID), or Defender. Exposure to cloud migrations or modern workplace projects. A passion for technology and customer success. Why Join Kloudify Be part of a fast‑growing Microsoft partner making a real impact. Opportunity for career progression to a full‑time role. Hybrid flexibility – work from home and on‑site. Access to ongoing training and certifications. Supportive, innovative, and collaborative culture. Ready to grow your career with a modern IT company? Apply now and become part of Kloudify’s mission to help Australian businesses optimise, secure, and innovate through technology. #J-18808-Ljbffr
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