Coordinator - Support at Home

Vor 2 Tagen


City Of Wanneroo, Österreich White Oak Home Care Services Vollzeit

For over 25 years, White Oak is proud to have developed a reputation for delivering exceptional quality home care services to West Australians. White Oak is an employer of choice and the services we provide enable people to continue living well in their home and local community. White Oak is expanding and we are looking for more people who are committed, passionate and caring to join our White Oak family. This position providescustomer-based services andinvolvesthe admission and assessment of participants in line with their needs and goals. By partnering and working with participants we assist in enabling them to safely live in their own home and community. The successfulapplicant will be someone who can independently manage and grow a portfolio of Support at Home clients. Key Responsibilities include: Partnering with participants to develop care plans for Support at Home Ongoing case management of existing Home Care Package consumers Proactively promote White Oak to potential participants and community referral partners (GPs, Social Workers, Assessment agencies, hospitals, Pharmacies etc.) Regular monitoring and monthly reporting on participantbudgets Working closely with White Oak Clinical and Allied teams Working with other program and rostering managers to ensure a consistently high level of service is delivered Keeping up-to-date with government legislated standards, guidelines and reforms To be successful in the role, you will be a well-presented, highly empathetic and compassionate person who prides themselves on delivering exceptional customer service. In addition, you will ideally possess: Previous experience in Home Care Package Coordination Highly developed communication and organisational skills Ability to work in a dynamic, fast-paced and changing environment High level computer literacy (MS Office applications and CMS; preferably Alayacare) Kind, caring and respectful of consumers and colleagues identity, culture and diversity. Full-time Availability NDIS Worker Screening Check (or ability to obtain) #J-18808-Ljbffr



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