Dispensing Assistant
vor 15 Stunden
We are looking for a dedicated and detail‑oriented Dispensing Assistant to join our team on a part‑time basis. In this role you will be responsible for accurately and safely processing prescriptions authorised by GPs and prescribing nurses, ensuring patients have continuous access to their medications. You will manage stock levels, adhere to regulatory and safety standards, deliver an efficient, high‑quality dispensing service and maintain cleanliness, safety, and accurate records within the dispensary. Job Details This is a permanent position. Hours per week: Monday to Friday, with specific working days and hours to be discussed. Qualifications Support Staff Course for Dispensing Assistants from Buttercups or equivalent qualification, or commitment to gaining this qualification while working in the practice within the first 18 months of employment. GCSE (or equivalent) English and Maths at Grade C (4) or above. Experience Experience working with the general public / patients. Excellent communication skills (written and oral), clear, polite telephone manner. Competent in the use of Office and Outlook. Effective time management (planning and organising). Capable of managing payments (invoices, cash, etc.) and working as a team member and autonomously. Good interpersonal skills, problem solving and analytical skills. Core Responsibilities Prescription Processing – Accurately process prescriptions, ensuring compliance with good practice guidelines; check all dispensed medicines and address any discrepancies. Handling Prescription Charges & Documentation – Collect prescription charges, manage monies securely, submit necessary paperwork to NHS Prescription Services. Stock & Inventory Management – Maintain stock levels, minimise waste, ensure correct storage of medications including cold chain items. Controlled Drugs & Dispensing Safety – Dispense controlled drugs in compliance with legal and practice policies. Patient Interaction & Communication – Provide excellent customer service, ensuring patients receive their medications accurately and on time; process prescription requests via multiple channels. Administrative Support – Assist with monthly returns, record‑keeping, invoice management; maintain accurate records of all transactions. Compliance & Confidentiality – Adhere to GDPR and practice policies, ensuring patient information remains confidential and secure. Person Specification Polite and confident, flexible and cooperative, motivated, forward thinker. High levels of integrity and loyalty, sensitive and empathetic in distressing situations, ability to work under pressure. Legal & Checks Disclosure and Barring Service Check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order). About Us We are a well‑established and friendly practice serving the local community, located in a bright and modern building in Shap, a charming village south of Penrith. Apply Please note we will be reviewing applications as they come in and may appoint before the closing date, so we encourage early applications. #J-18808-Ljbffr
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