Guest Service Agent
Vor 3 Tagen
Mantra Albury , located in the bustling Riverina city offers Mantra’s trademark friendly hospitality. The property has a range of accommodation across 146 spacious rooms from studio style to that of two bedroom. Street front District Dining Restaurant, and event spaces catering up to 100. Albury has the charms of a large country town where on your days off you can enjoy strolling through the botanic gardens, visit a café, art gallery or enjoy a lazy day by Lake Hume Why join the Mantra Albury Team? Adult Wages for ALL Earn adult wages aged 16 or older, providing a fantastic opportunity to connect with new people and forge lasting friendships Fun working environment with regular team gatherings and casual Fridays Gain experience at the newest premier hotel in the region to launch your hospitality career nationally or internationally. Purpose As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests. Primary Responsibilities Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out Confidant in communicating with guests and colleagues to ensure cohesive collaboration Conquer challenges alongside guests, transforming dilemmas into success stories Promote hotel amenities and services by having a deep understanding of products and offerings Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge Display proficiency in accurately handling reservations and managing guest accounts Skills and Experience Previous experience in hotel front desk operations is a valuable asset Innovative approach to exceeding customer service expectations Skilled at collaborating within teams, as well as working independently Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills Proficiency in both written and verbal communication Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide Worldwide Opportunities-We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we invite you to APPLY NOW. #J-18808-Ljbffr
-
Guest Service Agent
vor 4 Wochen
Singleton Council, Österreich Elysia Wellness Retreat VollzeitGuest Service Agent – Elysia Wellness Retreat Located in the heart of the Hunter Valley, we are seeking enthusiastic Guest Service Agents to join our welcoming team. As the first point of contact for guests, you’ll help create memorable, wellness‑focused experiences. About the Role As a Guest Service Agent, you will provide friendly, professional...
-
Guest Service Agent
vor 3 Wochen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitElysia Wellness Retreat, located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. You will serve as the first point of contact for guests, delivering exceptional, wellness‑focused experiences. Position Guest Service Agent Location Hunter Valley, Australia Responsibilities Greet and welcome guests...
-
Guest Service Agent
vor 4 Wochen
Cessnock City Council, Österreich Elysia Wellness Retreat VollzeitJoin to apply for the Guest Service Agent role at Elysia Wellness Retreat Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences. About The Role As a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check-ins, check-outs, and guest enquiries. You’ll play...
-
Guest Service Agent
vor 2 Wochen
Singleton Council, Österreich Elysia Wellness Retreat VollzeitJob Description Elysia Wellness Retreat located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences. About The Role As a Guest Service Agent, you’ll provide friendly, professional service at the...
-
Guest Service Agent: Elevate Stays
Vor 3 Tagen
Albury City Council, Österreich Mantra Group VollzeitA premier hotel in Albury is seeking a Guest Service Agent to provide exceptional hospitality for guests, ensuring they feel welcome from check-in to check-out. Responsibilities include managing reservations, promoting hotel services, and sharing local attractions. Ideal candidates will have previous hotel experience, strong communication skills, and the...
-
Guest Service Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Voyages Indigenous Tourism Australia VollzeitAn Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to...
-
Guest Service Agent
vor 3 Wochen
Newcastle City Council, Österreich Novotel VollzeitCompany Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...
-
Guest Service Agent
vor 2 Wochen
City of Melbourne, Österreich Voyages Indigenous Tourism Australia VollzeitGuest Service Agent – Voyages Indigenous Tourism Australia Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT, which is 20 minutes drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and...
-
Guest Service Agent
vor 1 Woche
Council of the City of Sydney, Österreich Meriton Suites VollzeitCompany Description Meriton Suites is the largest owner-operator of apartment-style hotel accommodation in Australia, featuring 23 locations across Sydney, Brisbane, the Gold Coast, Canberra, and Melbourne. With 6,210 suites and 8,368 bedrooms, we provide spacious, fully equipped accommodations designed to meet the needs of diverse travelers. Guests enjoy...
-
Guest Service Agent
vor 2 Wochen
Newcastle City Council, Österreich Elysia Wellness Retreat VollzeitJob Description Elysia Wellness Retreat located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences. About the Role As a Guest Service Agent, you’ll provide friendly, professional service at the...
