Welfare Officer

Introduction Indie School provides students theopportunity to learn in a supportiveenvironment using individualised learning and education plans tailored to each students own education and life circumstances. Smaller class sizes allow students greater opportunity to identify their strengths and work to improve areas in which they lack confidence. The greatest difference between Indie School and many other alternative education settings is that ourfoundations lie in Adult Education philosophies. Choice independence mutual respect and accountability all have a significant role to return for higher levels of self-responsibility thestudents can enjoy some greater freedoms. Description We have an exciting opportunity for a Welfare Officer to join our Indie Schoolteam in Townsville. This position is designed for a motivated individual who is looking to develop their skillset in the youth and community services space. You will be working closely with the Assistant Welfare Officer and Head of Schoolto support the wellbeing and welfare needs of the students. The welfare team provides opportunities for professional development and learning allowing this role to be a stepping stone for growth within Indie and the broader community. Core Workplace Objectives Monitor and support the holistic wellbeing and welfare needs of the students. Ensure students receive the social and emotional support required to develop knowledge understanding and skills that support learning positive behaviour and constructive social relationships. Workplace Tasking & Key Responsibilities Act as a main support person for Indie School senior school students aged 15 - 18years. Facilitate student enrolment into Indie School conduct interviews and assist students and families to complete enrolment paperwork. Assess student needs facilitate access and negotiate appropriate support and referral to services as required. Develop and implement structured welfare programs to support student wellbeing. Educate students about safe practices how to seek further assistance and guidance across a range of welfare related matters. Identify monitor and develop intervention strategies for at risk students. Liaise with students carers / parents / guardians and other stakeholders to resolve student issues. Work closely with the administration support team to ensure compliance with the enrolment and withdrawal processes for students and record keeping requirements of the relevant department of education. Follow up enrolment enquiries and liaise with the Head of School to ensure that students are enrolled into the education program that best suits student educational needs and engagement levels. Liaise with the Head of School to provide training for teachers and support staff across welfare related areas including how to respond to and manage a range of challenging situations. Pro-actively liaise with referring welfare agencies and schools to raise awareness of Indie School as an alternative registered school for students who find mainstream schooling too challenging. Establish and maintain a database of referral agencies and attend regular welfare sector networking events. Provide monthly reports to Welfare Manager. Skills And Experiences Demonstrate experience and passion in the provision of individual supportandworking with young people. Have skills and experience in working with Microsoft Office (including Excel spreadsheets Word PowerPoint Publisher and Outlook). Have a high level of interpersonal skills including the ability to negotiate and resolve conflict. Required Qualifications A minimum qualification of Diploma in Community Services Counselling Youth Work Social Science Social Work or related discipline. Working with Childrens Check Annual National Police Checks. Key Skills JAVA / J2EE,Apparel Merchandising,Community Services,Claims Investigation,Logistics Coordination Benefits of Indie Attractive PBI Salary packaging is on offer through Maxxia Uniform provided 15 days paid personal leave Paid parental leave provisions Company laptop and mobile phone provided Access to ourpersonal safety medical and mental health support platform Sonder Locations all around Australia Remuneration Level 10 (AWCC Enterprise Agreement ) $92084 Super Contact If you have any questions regarding the role please contact Kelly PowerWelfare Manager Applications Applications close 10 October 2025 . All applications will be reviewed upon submission and applicants may be interviewed and appointed prior to this date. Employment Type Full-Time #J-18808-Ljbffr